Many people have been asking me if chat support jobs from home are a good way to earn extra money.
And based on my experience, it can be a good way to earn extra cash if you do it with the right expectations.
That’s why I decided to make a guide about the best chat support jobs from home to help you identify legit platforms you can join and find out if this is the right opportunity for you or not.
These platforms offer chat support jobs you can do from the comfort of your home, and you can find opportunities more or less, no matter the country you live in.
I will include a summary of each platform so you can easily determine which one is a good fit for you. And rest assured that all these platforms are legit and free to join, so you can earn extra cash without spending a single dime.
What can you expect from chat support jobs?
Before we talk about the platforms you can join, let me first discuss what you can expect from chat support jobs. If this is your first time hearing about this kind of job, chat support jobs are all about providing customer service.
So essentially, you’ll become a customer service representative once you take on a chat support job. Now, whether you need a certain level of education to work on a job like this will depend on the type of support you will need to provide.
In some cases, you’ll have to possess technical knowledge, or in some cases, you’ll just have to provide procedural responses.
In my experience, though, chat support jobs that require a specific skill or knowledge will usually pay better than generic chat support jobs where you are merely acting as a liaison.
And speaking of how much you can earn from these jobs, you can earn up to $6 per minute while working on these jobs. Of course, your rate will mostly depend on your skill, experience, and knowledge. The more experienced and skilled you are, the more you can command a higher pay rate.
But the good thing about chat support jobs is that most of the time, it is a very flexible option because you can work on your schedule. Plus, you can always choose according to your preferences (full-time or part-time).
9 best platforms to find chat support jobs
Now that you know what to expect from a job like this, it’s time we discuss the actual platforms you can join. As mentioned earlier, these platforms are all legit and free to join.
Just bear in mind that this is not a prioritized list, so you can join whichever platform you prefer. But if you want to maximize your chances of finding a chat support job that’s a great fit for you, I would recommend you join all the platforms listed below. That way, you can gain access to all the job offers these platforms have to offer.
I will keep updating this list if I find more platforms to join, so make sure to bookmark this page and check on it from time to time for new opportunities.
#1 – LiveWorld
LiveWorld is a company that has provided remote work for more than 25 years. In this industry, that’s actually quite a long time, so you can surmise that this company is trusted in providing remote work.
It offers various remote work opportunities in different industries. But if you are looking for chat support jobs, you can find one under the “Social Media Agent” category. The usual jobs you can take on will require you to provide customer service, engagement for marketing purposes, and more.
The great thing about this platform is that you can choose the language you want to provide support in. It offers diverse options, but they are only accepting agents who live in the US. So, if you live somewhere else, this is not your best option.
As for how much you can earn, you can usually expect to earn around $8 to $15 per hour. That will be the standard rate of pay you can expect from them.
#2 – Apple support jobs
A company you properly know already is Apple. And it is possible to get chat support jobs for Apple and work online from home.
Apple has many different types of jobs you can apply for, and the exact rates you will get depend on the exact role, your country, etc.
But you can go to Apple's support job section and find more information and find a list of current positions you can apply for.
#3 – Premium.Chat
Premium.Chat is not your regular chat support platform where you have to be on standby and provide customer service or assistance. On this platform, you can chat with clients, fans, and followers, which is quite unique for a chat support job.
This is an ideal platform for people who have a coaching business or want to start a business related to that industry. What you will essentially be doing is communicating with your clients or followers through chat or even video calls/conferences.
What’s good about this platform is that there is no set-up cost or monthly fees involved. However, just be aware that they charge a percentage of your earnings. This is how they make money. But in my opinion, it’s still a pretty good deal because you can start earning without spending your own money, and you can charge people per minute (up to $5.99 per minute).
Just keep in mind that this platform is not for everyone. You’ll have to plan your program and what you have to offer.
Plus, you have to have a specific set of skills because if you just join this platform without having the required skills and knowledge, you will never earn anything.
#4 – Cambly
Cambly is a bit different than the other chat support jobs you can find on this list, but I still wanted to include it here, as it can be a fun way to earn if you like teaching through chat.
You can earn by becoming a tutor and teaching people English via chat.
You can earn up to $0.20 per minute doing this. You just need to be aware that you will be teaching English, so you should preferably be a native English speaker.
#5 – UpWork
UpWork is a freelancing site where you can find various freelance jobs, including chat support jobs. It is one of the most popular freelancing sites today mainly because of the many jobs you can find.
Once you become an UpWork freelancer, you can just log in to the member’s dashboard and look for chat support jobs. This is the platform where you can find all sorts of chat support jobs. Some will require specific technical knowledge and skills, while some will only require general skills.
With UpWork, you will be able to find jobs you can take on no matter where you live. So, if you are looking for a very flexible platform to earn extra cash, this is one of your best options.
The pay rate will vary depending on the type of chat support job you have to take on. You can earn anywhere from $30 to $1,000 from this platform per job. Just keep in mind that the amount you can earn will depend on your skills and experience as a freelancer.
One tip I can give you if you decide to go for this platform is to make sure that you build your reputation properly as a freelancer because when you’ve established yourself as a reliable freelancer capable of doing excellent work, you can charge higher pay rates. So, make sure to keep your freelancer reputation as pristine as possible if you want to maximize your earnings.
#6 – Arise
Arise is a platform where you can find customer support jobs you can do from home.
You can find quite a lot of different options here. The exact rate will depend on the position, but often, you can find jobs where you can earn up to $20 per hour.
Just be aware that most of the chat support jobs you can find here will be full-time positions, so it will require some commitment.
#7 – OutPLEX
OutPLEX is a platform that provides brands with voice and digital messaging solutions. You’ll be able to find chat support jobs from this platform because it is one of the main services it offers.
It doesn’t offer as many jobs as the other platforms on this list, but it regularly adds new jobs. You’ll just need to be patient and keep checking the platform for new opportunities.
Just be aware that most of the job opportunities being offered by this platform are for people who live in the US and South America, so it’s not as versatile as some of the other options on this list. The pay rate will depend on the type of job you will take on and your location.
#8 – The Chat Shop
The Chat Shop is a website that started in 2011 and specializes in offering live chat support services. When you visit the site, you’ll be able to view all the available job openings for chat support if you click the Careers link in the About section.
The job openings are mostly for people who live in the US and the UK, though, so if you live somewhere else, you will not find any job openings for you.
You can apply for the position without a registration process like the other platforms on this list. You just have to press the Apply button for the job you are interested in and fill out the application form.
You’ll have to submit your resume and provide a contact number. Most jobs are full-time, and you can expect the pay rate to be between $10 to $20 per hour. If you are looking for a full-time opportunity, this would be an ideal option, in my opinion.
#9 – Kelly
Kelly is an office staffing company that operates globally. It offers many remote jobs, including customer support services.
You can apply for various chat support jobs. You just need to be patient since most customer service jobs are phone-based, so it can take time to find chat support positions.
The positions offered usually adhere to the market rate for chat support agents, so you are guaranteed to earn what you are supposed to earn while working.
Final Thoughts
That concludes my guide on the best chat support jobs from home. As mentioned earlier, all the sites on this list are legit and free to join. While not all the options are suitable for everyone, you’ll be able to find a chat support job that fits your preference from any of the platforms mentioned above.
And as I’ve recommended earlier, if you want to maximize your earnings, you should use as many platforms as you can (as long as you are eligible) so you can quickly find the chat support job for you. I will keep updating this list if there are any new good sites to join, so make sure to bookmark this page and check on it from time to time for new opportunities.
Now, if you don't want to rely on other websites to earn a full-time income, your best option is to create your own online business. For this, I recommend you check out this guide on how to build your online business. It will teach you how to set up your own online business so you can earn even when you are not working.
If you have any comments, questions, or experience with chat support jobs from home, I would love to hear from you in a comment below.
