Coyle Hospitality Review – Worth It? (Details Explained)

Mystery shopping can sound like a pretty appealing way to make extra money. You get paid to visit restaurants, hotels, spas, cruises, and other businesses.

Some assignments can even include reimbursements for things you were already planning to spend money on. That is essentially what Coyle Hospitality claims to offer.

However, there is more to it than simply visiting a nice restaurant and getting paid for your meal. So, is becoming a Coyle evaluator worth it?

This Coyle Hospitality review explains how it works, how you get paid, who can join, and more. Then, you can properly evaluate whether it is worth it.

What is Coyle Hospitality, and what does it offer?

Coyle Hospitality is a mystery shopping and customer experience research company that lets you earn by taking on mystery shopping assignments. And yes, if you are wondering, it's a legit site because you can really earn as a mystery shopper.

But is it the right fit for you? Well, the only way to find out is to understand how it works. To do that, we need to take a closer look at how you can earn, so you can gauge how good the opportunity is.

So, here’s how to earn from Coyle Hospitality.

Option 1 – Mystery shopping jobs

Once you become a Coyle Hospitality evaluator, you can log in to the member dashboard to view all the jobs you can work on to earn rewards. But before you can view the jobs, you must complete your profile and set your location.

Once you’ve done those steps, you will see all the jobs available near your location. Now, the important thing to remember is that you’ll have to apply for the listed jobs. When you see a job you are interested in, just click it to see the full details.

If you want to work on it, you’ll have to submit your application by selecting the date you want to work. Sometimes, jobs will ask you to place a bid on how much you’ll be paid to do the job. For these jobs, you have to gauge the rate properly. You can’t set your rate too high, and you also can’t set it too low.

It can take some getting used to if you are new to mystery shopping, so you have to be patient. Once you submit your application, all you have to do is wait for approval. If your application is approved, then all you have to do is complete the job and submit your report.

Regarding the report, it will be due at midnight local time, 24 hours after the visit date. So, if your job was scheduled at 3:00 PM on a Tuesday, the report will be due at midnight Wednesday.

If you fail to submit your report before the deadline, you will not earn anything. And if you keep missing deadlines, you won’t be accepted for any more jobs. So, you have to make sure you submit your report on time.

Job availability mostly depends on your location. Based on my experience, large cities usually have a good number of jobs available, while small cities usually don’t have any.

As for the type of shops listed, they will usually be for the following establishments:

• Hotels and resorts
• Restaurants
• Travel and tourism
• Cruises
• Spas
• Luxury retail
• Banking and wealth management
• Automotive and other big-ticket products

So, it’s not your usual mystery shopping job opportunity, where you’ll have to go to a physical store and buy products.

Option 2 – Web and Phone Jobs

If you live in a small town, you still have another option to earn from Coyle Hospitality. You can apply for the web and phone jobs.

This type of job is more convenient, in my opinion, but there aren’t as many compared to the regular jobs. So, if you only rely on these, your earnings will be quite limited.

The way it works is pretty much the same as regular jobs. You’ll have to apply for it and wait for approval. Once it is approved, you just have to do what you're asked and submit the report before the deadline.

The good thing about this opportunity is that it doesn't depend on your location. The problem is that you'll be competing with all members of the platform, not just those in your area. So, it won’t be very easy to land web and phone jobs.

Recommended: Check Out the Best Mystery Shopping Sites

How do you get paid?

Every time you complete a job, the payment will be credited to your Coyle Hospitality account balance. This includes reimbursements (if any) and your fee for completing the job.

Then, the platform will process the payments automatically the following month and send them to your PayPal account, which is the only payout option it offers. So, for example, all your earnings from jobs completed in May will be issued on the last day of June.

It’s quite a long wait, in my opinion, but the consolation is that you don’t need to reach a threshold to receive your earnings. As long as you’ve earned something in a month, you’ll receive it the following month.

Overall, I would say its payout system is relatively convenient. I like that it offers PayPal because it is one of the most convenient payout options available. If you are interested in more sites that use a convenient payout method, I suggest you also check out the top sites that pay via PayPal.

How much money can you make?

The amount you can earn from Coyle Hospitality will mostly depend on your location, because that is what will dictate the availability of jobs. As explained earlier, if you live in a big city, then chances are there will be a good number of jobs you can apply for.

But if you live in a small city, then you will find it hard to find opportunities to earn. As for how much you can earn per job, I really can’t give you an exact amount because it varies depending on the complexity of the job.

Aside from that, as explained earlier, you’ll be the one to set the amount you will earn for completing certain jobs. So, overall, I would say its earning potential is quite varied. If you live in a big city, the earning potential can be quite decent. But if you live in a small town, the earning potential will be next to zero.

Can you use it on mobile?

Coyle Hospitality doesn’t have an exclusive app you can download. Instead, you can use the Shopmetrics app, which is the engine the platform uses for mystery shopping assignments.

The Shopmetrics app works on both Android and iOS devices, so compatibility won’t be an issue. Once you’ve installed the app, you must input coyle.shopmetrics.com in the address to specify that you are joining the Coyle Hospitality platform.

Then, you can use your Coyle login details to log in. The app is relatively easy to use, so you can navigate it with ease. So, the user experience it provides is quite pleasant, in my opinion.

Who can join Coyle Hospitality?

Coyle says it has clients in more than 70 countries, so the program is not limited to the United States, which means it is available more or less worldwide. However, you must also keep in mind that the number of opportunities you see can vary dramatically depending on where you live.

So, even though it is available in your country, you might not see many opportunities to earn.

To sign up as a member, you must provide your email address. Then, you must complete your profile and verify your registration. After doing so, you can log in to the member dashboard. But as mentioned earlier, you’ll have to complete your profile and set your location to view all the jobs.

It’s a fairly simple registration, so you shouldn’t have any trouble signing up.

Can you get support?

Coyle Hospitality has a comprehensive FAQ section that discusses most of the important things you need to know about the platform. But if you can’t find the answers you need, you can contact its support team instead.

You can email them at support@coylehospitality.com to submit your inquiries. Overall, I would say the site provides decent support to its members, since it offers a simple way to ask for help. The Help Center and FAQ pages are also quite helpful, in my opinion.

Final Verdict

Coyle Hospitality is a legit mystery shopping platform that lets you earn by taking on mystery shopping jobs. It has a couple of decent features, but it also has some limitations you must consider.

Let me wrap up this review with a summary of its pros and cons, so you can clearly see what it offers. Then, you can decide whether it is the right fit for you.

In my opinion, Coyle Hospitality is a decent mystery shopping platform to join, as long as you don’t mind going to hospitality-related establishments to earn. It offers a convenient payout method, and it has a user-friendly app.

You just need to be patient because you’ll have to wait a month to receive your earnings. If you live in a big city, it can be worth joining, but if you live in a small town, you are better off finding other ways to earn, in my opinion.

For a list of great options, you can check out the top survey and GPT sites in your country instead. The sites and apps on this list all have good earning potential, so you can quickly earn a decent amount regardless of where you live.

If you have any comments, questions, or experiences with Coyle Hospitality, I would love to hear from you in a comment below.