Gig economy apps have become popular as they can be a good source of extra income.
That’s because you can easily find work, and you can usually work when it fits into your schedule. This is basically what Shiftsmart offers.
Shiftsmart claims you can work when you want and where you want. So, it’s definitely an alluring offer.
But is Shiftsmart legit, or is it a scam? That’s one of the things this Shiftsmart review will address.
It will give you a real inside look, so you will know exactly what to expect before you even sign up as a member. Then, you can decide if it is really worth pursuing or not.
So, let’s go ahead and examine everything Shiftsmart has to offer, shall we?
What is Shiftsmart, and what does it offer?
Shiftsmart is a gig economy app that will help you find part-time work so you can earn extra cash. And yes, it is indeed a legit app since it will pay you for doing the jobs you find in the app.
Now, is this app really worth using or not?
To answer that, we first have to look at the earning opportunities it offers so you can understand how the app works. This will also give you an idea of the amount of time and effort you need to invest to earn.
So, here’s how to earn from Shiftsmart.
The earning opportunity – Jobs
Shiftsmart basically acts as a middleman because all it does is show you job offers. To apply for a job, you can either go to their website or use their mobile app (I will talk about their app later).
After you’ve applied for the job, you will be asked to download the app. If you’ve already downloaded the app, you can just open it and log in to see all the shifts available for the job you applied for.
However, every job has its own onboarding process you need to complete before you can take on any shift.
When you’ve completed their onboarding process (which includes answering a few profile questions), you can now start taking on shifts. The best thing about this is that you won’t be forced to take certain shifts. It will still be up to you when you want to work. If there’s a shift available, you will get notified via SMS by Shiftsmart. The app will also notify you via push notifications when a shift becomes available.
If you want to work on that shift, just press it and hit the “Check-In” button. Make sure you do this when you are already at the location. When you’ve checked in, just do the work required, and when your shift is over, just press the “Check Out”.
When you’ve finished the shift, the shift manager will have to verify the work you did first and approve your shift. When it is approved, that’s when you will get paid (I will talk about their payment process later).
Now, what happens if you accept a shift early and then, later on, find out that you need to cancel it because of some emergency? Well, you can do that by logging in to the app, going to the “Schedule” section, and hitting “Remove from Schedule”.
Once you’ve done that, your shift will be canceled. Keep in mind, though, that cancellation policies vary by project. At Shiftsmart, certain roles have formal policies around cancellations and access to work. If these policies exist for your role, they will be very clearly communicated to you during virtual training and in-app messaging while you work on the job.
That’s why I would advise you to only accept shifts when you are sure you can show up. And I would also recommend you only cancel a shift if you really have to. Otherwise, you risk losing your spot for the job you applied for.
As for the jobs you can find on Shiftsmart, they will mostly involve providing customer support, conducting phone surveys, testing new products before launch, delivering services, or auditing restaurants. So, the jobs are actually quite easy to do, which is a good thing because earning won’t be that complicated.
Recommended: Check Out the Top GPT Sites
How do you get paid?
You will earn a certain amount for every shift you complete, which you will always know before you start a shift.
For shift payments, the payment will typically be credited to your Shiftsmart account balance within 24 to 48 hours.
But sometimes it can take up to 5 business days for it to be reflected.
Now, some jobs won’t require you to work on shifts. A good example is a mystery shopping job. In this type of job, you will get paid after the job is completed and your work is verified. This can also take a couple of days to be verified. So, don’t expect to receive payment immediately.
When the payment is reflected in your account balance, you can withdraw it immediately via Stripe. You don’t need to reach a payout threshold to withdraw your earnings. Then, you can transfer your earnings from Stripe to any bank account or debit card.
Their payment system is very simple, and I like the fact that they don’t have a payout threshold. You can withdraw your earnings anytime you want. Plus, I also like the fact that they use a convenient payment method like a direct bank transfer (via Stripe).
If you are looking for more sites that offer a convenient payment method, I recommend you also check out the top sites that pay via direct bank transfer.
How much money can you make?
The amount you can earn from a gig economy app like Shiftsmart will mostly depend on your location.
The reason why I say this is that the availability of jobs will depend on the city you live in. If you live in a city with plenty of Shiftsmart employers, there will be more opportunities to earn. That's what I observed when I tested it, which is to be expected, because that's usually how these gig economy platforms work.
But if you live in a rural area, you will most likely not find any opportunities to earn. To find out which cities the job is available in, you just have to apply for it. If your city or state is not listed, then don’t even bother continuing the application because you won’t earn anything.
As for how much Shiftsmart employers pay, I would say they pay quite decently. Each shift can pay $10 to $50, depending on the workload.
These jobs aren’t exactly what you call high-paying jobs, but I would categorize their pay as decent, especially since they are only meant for side gigs/hustle.
The jobs on Shiftsmart aren’t designed to be the main source of income. If you go in with that expectation, you will be disappointed. But overall, I would say Shiftsmart's earning potential is pretty decent if you live in a city with plenty of opportunities.
Can you use it on mobile?
As mentioned earlier, Shiftsmart has a mobile app you can download. In fact, all the shift scheduling has to be done using their app.
The app is called Shiftsmart Partner.
You can’t do it on their website since they don’t have a member dashboard. All you can do on their website is apply for jobs (which I will talk about next).
As for their app, it is available for download on the Android and iOS app stores. So, there won’t be a compatibility issue with their app. It is also very easy to use since the user interface is quite intuitive. You will easily get used to navigating it.
This makes the whole user experience quite good, in my opinion, which is all you are looking for in a mobile app.
Who can join Shiftsmart?
Shiftsmart is available in quite a few countries.
From what I have been able to find out, you can join from 50+ different countries.
However, how many gigs you can find will vary a lot from country to country. You will find the most opportunities if you live in the US, UK, Canada, Italy, or Australia.
Plus, as mentioned earlier, certain jobs are only available in specific cities or states. You also have to be at least 18 years old to register as a Shiftsmart worker.
The first thing you need to do is apply for a job. If the state or city you live in is not available on the sign-up form for the job you applied for, as I’ve recommended earlier, you shouldn’t push through with the application process because that means it is unavailable where you live.
But if your city or state is available, just submit the form. Then you will be asked to download and install their mobile app. When you’ve installed the app, you can then log in to it to start viewing all the available shifts for the job you applied for. That’s all there is to it.
Can you get support?
Shiftsmart has an FAQ page that discusses most of the important topics you need to know about the platform. So, if you have any questions about their app or your account, you can check out their FAQ page first.
Now, if you can’t find the answers you are looking for, you can submit a support ticket by going to the “Help” section of their website. Click the “Submit a request” link in the upper right-hand corner and fill out the form. You can also use their app to submit your inquiry since their contact form is also available on their app.
Overall, I would say Shiftsmart has a decent support system in place for its members since it offers a convenient way for you to get in touch with its support team.
However, I have received quite a bit of feedback from other members about not being able to get proper support, but more about this below.
Are there any Shiftsmart complaints?
Before doing gig jobs like those Shiftsmart offers, you need to make sure it is a legit company, or you could end up wasting a lot of time.
As mentioned earlier, Shiftsmart does pay, and since I first published this review, I have heard from many who have been paid by them and are happy with the app.
However, I have also heard feedback from several members who have not had a good experience.
You can see some of these in the comment section below, and there are examples of people not being able to get paid for the work they did and not being able to get help from their customer support.
As mentioned, I have heard both good and bad experiences, and wanted to add that here so you know and can consider it before deciding whether this is for you or not.
Also, whether you have had good or bad experiences yourself, feel free to share them in a comment below so others can see them, as that can help them make the right decision for themselves.
Final Verdict
Shiftsmart is a legit gig economy app that will pay you for working on shifts for the job you applied for. It has interesting features, but it also has some drawbacks you need to consider.
Let me wrap up this review by summarizing its pros and cons to give you an overview of what Shiftsmart has to offer. Then, you can decide if it is a good fit for you or not.
Pros:
- No payout threshold
- It offers a convenient payment method
- A lot of gigs available (in some locations)
Cons:
- Limited earning opportunities
- Some complaints about poor support
In my opinion, the one major drawback of Shiftsmart is that the jobs they offer aren’t available in many places. So, not everyone can benefit from this platform. If you happen to live in a city with plenty of Shiftsmart jobs, this can be a way to earn some extra money.
That’s why I suggest you try this out, especially if you live in a metropolitan area, and observe if plenty of shifts are available. If there are, this can be a way to earn decent money. But if you live in a rural area, I wouldn’t bother trying it out. You won’t get any opportunity to earn.
I would instead suggest you check out the top survey and GPT sites in your country. The sites on this list all have good earning potential, and you will be able to find a site you can join regardless of where you live.
If you have any comments, questions, or experiences with Shiftsmart, I would love to hear from you in a comment below.
There are SOO many issues with them and its impossible to leave a proper review.
1. They will MANUFACTURE a reason to fire you on or by the time you qualify for the $500 bonus.
When I got to 50 shifts I didnt get my bonus. I got to 56 shifts and still no bonus. So, I asked about it. Their response? They unscheduled ALL of my shifts for the upcoming week and then sent a TEXT MESSAGE saying that I must be reviewed prior to getting my bonus or more shifts. I went from working a full week scrubbing toilets to not working AT ALL. As an uneducated male of color that dropped out of high school and has just a GED, I cant even explain what this does to me internally. I gave them 100% and I already have an eviction notice that is 2 weeks old, loans and bills that are due. I can not stress how much I needed them to be upfront about my bonus. I am in the worst place ever in life because I calculated and planned on that bonus. My car is destroyed from all the miles. I would not recommend these people because WHEN something does go wrong, trust me, you will get the coldest shoulder possible. No one to talk to, no one responds to your messages. People of color are in a world of sht if employers like this become the norm. They will create situations which the only way to get what is owed is by going to court. Employment, People of color, and Law have ALWAYS been a hot topic.
Sorry to hear that but thanks for sharing your experiences so other can see what to be aware of.
I should explain just a bit more. SHIFTSMART is apparently JUST the name given to the software application you as the worker use to find available work. From there on the other end it’s a CLIENT contracted by a group such as Circle K, Dynata, 7-11 etc. whom generates shifts for work assignments they need completed. THIS is where the communication breakdowns begin. As you can see it’s already a situation with a middleman… And the worst part is the middleman is actually YOUR BOSS. So this chemistry is why so many errors occur and you as the worker will always get the short end of these communication errors.
So truthfully most reviews would probably give somewhere about 3 – 5 stars for Shiftsmart (the app does occasionally have its errors) but I’d bet a great majority of the reviews with 3 stars or less are actually meant for THE CLIENT however there is no way to leave a review for the Shiftsmart CLIENT.
I should have learned my lesson from Dynata. The 1st day there were atleast 25 of us who could not work because of software issues and the host of that chat abandoned all of us in the middle of tech issues. I worked a total of 15 hours for Dynata and was only paid for 4. This was about 45 days ago. If I could post a screen shot I would show you they still have not till this day responded to my inquiry about the other 11 hours. Not even an explanation… Just simply NO RESPONSE AT ALL.
And then please read my Circle K review above. So the CLIENTS are who truly cause the issue but Shiftsmart seemingly has no way or maybe no interest in getting feedback showing how USERS interact with SHIFTSMART CLIENTS. They currently only monitor how USERS interact with SHIFTSMART. So… In the end your only getting half the story unless you get someone like me that goes into much detail.
This is a misclassification of employment and we can file a class action lawsuit also for being missclasified they owe overtime if you worked over 40 hrs
Thank you for the information
ShiftSmart is a scam. It is like pulling teeth to get paid. ShiftSmart is a bait and switch company. BBB is full of unresolved complaints about them, check them out.
Thanks for sharing your opinion about this. But please share a bit more instead of just saying it is a scam without further explanation why you say this.
Can you please specify since I’m currently in need of a side hustle and the app’s money would really help me in someway.
The problem is with the primary Employer to begin with, such as Circle K….if they had an HR/Staffing operation without their heads up their arses and using quality internal enterprise technology, they’d be hiring employees directly as part-timers while utilizing a quality Workforce Shift Scheduling system. Furthermore, Smart Phone Apps utilized for the purpose of hiring has proven to be an absurd method of managing an enterprise business operation, to include Payroll.
It’s obvious ShiftSmart isn’t a very good “Temp Staffing” firm, much less a reliable Tech Platform, doing both poorly pretty much sinks the entire ship of both business models.
Thanks for sharing your opinion about this.
This ap was great to start but there is zero support when it malfunctions and that is around 75 percent of the time. I have arrived for shifts and been turned away and they still advertised those same shifts/ locations. I worked 4 shifts in 2 days and still have not been paid even though my work was verified and given rave reviews. I opened tickets and was rejected with no reason or response. On those 2 days I worked with another girl from shiftsmart who did nothing but hide in the backroom on her phone the whole day. The manager on duty even found her hiding in the floorboard of her car talking on the phone yet they sent her back again the next day. Very upset that poor work ethic is paid while the actual work is not. My proof is useless if they don’t even look at it or respond to it. Very unprofessional. My only recourse now is small claims court. Such a shame to ruin a great idea with poor management.
Sorry to hear that but thanks for sharing your experiences.
I have worked for Shiftsmart for a few months now, doing CircleK cleaning and merchandizing. The app is an absolute horror. It fails to work more often than it does, and it has malware that eats up data and burns your battery, despite not giving it permissions. I’m having a tech guru go through and doing a written analysis on my installation to show me all that it is illegally doing in the background.
When you have app or shift issues, you are supposed to “message manager”, but that is in the app, and doesn’t work half the time either. So then you call, and are on hold forever, rarely do they answer. They will not provide a working email. So you try for days and days. Then when you finally get a support ticket, they either close it with no response, or say “not our department, this other one handles it” even though it is the exact department the app tells you to contact. So you contact the other department, and they say “not our department”. See the pattern? You actually do not get a real human with a first and last name. There is no accountability, no recourse.
After reading the BBB complaints and several reviews on Indeed and other places, I have come to the conclusion that they are engaging in fraud (promising bonuses they do not pay, not paying for shifts they are legally required to, retaliating against partners that complain by lowering our ratings, etc.) So, I am filing a legal complaint with my state labor board as well as the federal agency and then going to see if a class action can be taken. This is really, really disappointing, given I have been getting rave reviews from several of the store managers I worked for. Companies not paying you what they owe you is illegal, it’s called wage theft, and for a low paying gig to begin with, take that times over a million partners (workers) they have on board, and they are likely scamming tens of millions of dollars out of workers.
Thanks for sharing your experiences.
Thank you for all the information. It’s not worth it. Spending time and money to go.
You are welcome.
Austin Texas, I love it I made 95.00$ today for one shif
That’s great. Thanks for sharing.
Shiftsmart is not reliable for consistent work. The jobs are posted randomly and are first come first serve. So if the app isn’t working properly (like my is) and failing to give you notifications of when the jobs are downloaded you won’t be able to see the open shifts. Their support system whether by phone or via message on the app is a joke. Your messages are rarely answered and the support phone lines are ALWAYS busy, in fact, they just shut down a secondary phone line that was also always busy now putting more stress on one phone line. On the rare occasion you get to speak to someone before the phone call disconnects after 30 mins, they aren’t helpful and can never solve your issue. When I first started working for them 3 months ago, the pay was $17.50hr. Now the pay is $13.50hr. Save yourself frustration and a headache… don’t bother with this unprofessional company!
Thanks for sharing your expereinces.
It’s funny you say it’s legit since I trusted the article and worked Fri and Sat 2 weeks ago and I still have not been paid. I have submitted several requests for help and I have not received any response.
So no this is not legit!
Sorry to hear that. Many people have been paid by it, so it usually does pay. But unfortunately, they can also sometimes be strict and slow, as I also describe in the review above.
Hope you manage to get paid soon. And thanks for taking the time to share your experiences so others can see what to be aware of. I will definitely take this and other feedback I receive into consideration next time I update the review.
I have had a great experience. I made over 900.00, 903 I think in a little under 30 days. I choose merchandising not cleaning.
Great to hear. thanks for sharing.
This was good information. Thank you. As a disabled vet, I thought this might give me a little extra spending money. Still working on setting up my laptop tho.
Thanks again for the info!
You are welcome.
DON’T DO IT!! If you haven’t yet already please don’t waste your time with this “company.” Look them up on the Better Business Bureau website and see all the complaints about non payment and illegal/unethical employment practices. I just got scammed by them myself and am currently seeking legal representation as are many others! Whoever wrote this was either paid for it or didn’t do any real research on what it’s like to actually work for this company.
@Stacey: I always appreciate when people take the time to share their opinions, and I always take what people say into consideration, and next time I update this review I will include this info.
So feel free to share as it is great people can see different experiences but do not accuse me of not being real as I ALWAYS am very honest with my opinions and transparent about what you can expect based on my experiences. You would know this if you had taken a look at my content in general.
But you are not the only one that has shared bad experiences about it, and as mentioned, I will soon update the review an include info about this as well as I always try to improve my content and share as much in-depth info as possible.
Can you do it now please I went to circle k and he said cashier heard of it and yes they hire though them I need money yesterday can you help it said cleaning so I put it in and it’s available so what do I use to get paid a Walmart card or what
I explain how it works in the review above.
Having problems with Shiftsmart app location. While on site at chosen shift, I am told I am too far away to clock in or out. I am literally in the store!
You need to contact their support about this.
Why would they need my debit card number?
That also sounds strange. You should contact their support about this to make sure it is actually them asking about it.
I’ll literally pass.
I don’t want trouble.
Mikael you’re always honest, you’re not to be blamed for their Ridiculous act,
Sorry @Stacey that you’re among the unfortunate.
Thanks @Stacey for your support. I hope people will keep off from this mystery shiftsmart company.
THIS COMPANY WAS OK AT FIRST, BUT I HAD TO LEAVE WORK DUE TO AND ABSCESS ON MY TEETH, I CLOCKED IN ON BOTH SITES, I WORKED 5 SHIFTS, I WAS SUPPOSE TO HAVE GOTTEN AT $50 BONUS FOR THAT, THEY NEVER PAID ME, THEY ALSO REMOVED MY ACCOUNT, THEN AFTER THAT THEY LET ME SCHEDULE TO GO TO WORK, I GET THERE TOO CHECK IN, AND THEY SAID I COULDN’T WELL WHY WAS I ABLE TO SCHEDULE AT SHIFT, WAISTED MY TIME, ALSO MY GAS THAT WAS SO UNPROFESSIONAL. I WISH THEY COULD BE REPORTED.
Sorry to hear that. But thanks for sharing your experiences.
They gave me a shirt last month .I went on time,they said they fully booked that day so they can’t let me in but they will give me composition and send me home.Then its 20 days now,I contract with them too many time for my travel cost at list but they didn’t reply even they deleted my massage.
They are giving roles for Facebook smart gadget surveys ,I even can’t believe how they cheating with people like that and doing partner with company like Facebook.such a shame!!!!!
Thanks for sharing your experiences.
I myself worked there as of yesterday. That being my 1st job ever worked through them. (Circle K) But it’s showing my 4.03 hrs. worked & keeps taking me to view my timecard. The only thing optional is message manager. I need that released so I’m available for more shifts. I hadn’t been able to reach anyone yet. The manager of that store nor Shiftsmart Support team. I don’t know what to do?
The only ones that can help you is the Shiftsmart support. Hope you will get through to them.
They don’t answer its a scam I’m thinking
Good luck with that. Management is terrible and will never ever answer you in a timely fashion. Wait til get turned away from a shift so you are unable to get the clock in code so they go ahead and just take it upon themselves to mark you as a no-show and then since you’re a no-show they’ll block you from messaging so you can’t defend yourself and then if you get upset about that or if you try to contact them that’s kick you off the platform permanently they’ll ban you. Shiftsmart is a joke to say the very least
I just went to work my first shift and the kid at the store said his Manager told him not to let anyone else work .. now I have wasted a trip out there. I messaged support again and it has been 3 days. Is anyone working ? uggg
Sorry to hear that. That sounds very frustrating. But thanks for sharing your experiences.
I worked a 4 hour shift and when it was time to clock out I have a message that I’m banned from shiftsmart for some unknown account violation? So? Now I’m cheated out of that money? I’m calling a lawyer
Sorry to hear that. But thanks for sharing your experiences.
I recently signed up for December 2022 as a Merchandiser/Cleaner. Been having problems downloading. I did receive a text on December 17, 2022, at 11:22 am from this number 769-209-1585. Tried to call SUPPORT LINE at 770-854-0375 and it’s no longer in service! Looks like someone on the other end is short of money to pay for their OWN CELL PHONE!
Very disappointed with ShiftSmart.
Thanks for sharing your expeirences.
I signed up 2 months ago can’t get a shift so I came to internet to find information on Shiftmart seems to me that they have a horrible support system. So makes you wonder how can they help other businesses right. I reached out several times and they say they are working on it. And please don’t comment thank you for feed back
Thanks for sharing your experiences so others can see.
Happy I read these comments. won’t waste my time.
Glad it helped you.
I worked 2/17 and funds show available but the app keeps closing when I try to withdraw my funds. Instant pay is a lie.
You need to contact their support if you have any issues with the shift you did or with the app.
Shiftsmart is a JOKE!!! Excuse after excuse as to why they took away my shifts or why they suddenly rejected my payment and tried to say I was a no show when I worked all day. No on ever gets back to you so you have to contact the BBB if you are going to get anywhere with this company. Even after you talked to the BBB there is no guarantee they will pay you. They can decide to pay you less than agreed upon and that is just how it is. If they want to short you $1-$20 they can and will with no consequence for them and you still can’t pay your bills but they do not care. 0-10 for this waste of and app. Think its a great idea but actually get some people with brains to run the show not just a bunch of idgits.
Thanks for sharing your experiences.
Amen to that! What kinda idiots start a company with a solution no way to contact customer service with ur problems except an in-app chat that’s very glitchy n always jacked up responses from these couple of jokes that work the chat. Btw they do absolutely nothing except play with the keyboard and entertain themselves all day. It’s a huge joke!
Iv worked for Shiftsmart a year now. The pay is ok, it’s some of the stores suck. Mostly nasty circle k stores.
Thanks for sharing your experiences.
Omg I worked 3 shifts total and they said they’re removing me and I can no longer get any shifts-why? Because they said I was trying to check in at multiple GPS sites, couldn’t show me or give me any more info as to what the hell they’re talking about (bc I stayed in the parking lot after the manager said she didn’t need me today-thats a joke too, why didn’t she cancel instead of wasting my time and then getting me fired bc apparently if ur not inside the store ur not there, even when u HAD to leave! But I never left the store grounds) Not to mention there is abasolutly nobody to speak with if your having trouble aith the chat feature-that is tbe only way u can communicate in this whole app, the whole company. The lady in the chat specifically said “no there is nobody u can talk to and no number u can call, shift smart is an app based company and therefore everything is done in app” n im left with my jaw on the floor like I knew this was too good to be true! Do not even try its not worth the headache or the heartache!
Thanks for sharing your experiences.
Thank you so much for taking the time for everyone to hear! So with that being said I believe I’ll keep looking!
You are welcome.
They are asking me for my debit card information for payment and my security code when did that become important when all you need is a pay card is that legit I can’t go any further until I do on the application
Me too, I was ready to.work.
I can not talk to anyone. Sometimes I have questions or the apps not working. Currently I confirmed a shift for 2 days from now but it’s not on the schedule. Do i go? Do I not go? It’s not as easy or clear to navigate the app. ?
Only their support can help you. Hope you manage to get through to them.
I used a cash app card now if it’s not a bank debit card it will not be able to get your payments the instant pay way they have but it still will go into your account in just a few days
Also you can’t use the card number for your account info on the platform if it’s not a bank account but you can just enter a the account and routing number for the cash app account and it will use it for your payments to go to like directly deposit
I recently signed up and the app didn’t allow me to choose so I selected the Cleaner Position at the store within my county.
There’s some type of glitch, but you have to stand by the garbage dumpster to get reception to Clock-In.
The last cleaner didn’t dumped their dirty mop water, can I tell you that I cleaned both Restroom with a Spic and Span type of clean! I mopped the whole store! Because shortly after I arrived the system went down and the store had no traffic to mess the floor up.
I was not given a list of duties and the Assistant Managers were just making up duties for me to do.
I clean on top of the hot and cold boxes. There was so much dust up there, as if it has never been cleaned, so what has the previous cleaner been cleaning.
I left early because I just didn’t see 4- hours of cleaning that store. I can tell you that there was a need for a Merchandiser because there was a lot of missing products in the coolers.
I will not be returning to that location and the person behind the app has been sending me late app and jobs that are out of my area.
I don’t think that they have any intention of giving me my due.
Thanks for sharing your experiences.
In my opinion the store managers have to much power. They can decide if you will work for their stores anymore if they have any reason for not wanting you to come back. I had an incident where a customer bumped into me when was emptying the beer display near the checkout of the melted water. The customer looked Indian or Pakistani. Anyway, he gave me a dirty look and I said, What, I’m trying to work here. I guess some lady (Karen) blew it out of context and said I cursed at him. Which I did not! Anyway with only 15 minutes left on my four hour shift, the manager said I had to go and had done enough. He said it loud, so everyone could hear! Needless to say that really passed me off. He didn’t take me in the office and ask what happened. No, just..GO HOME! Well, on way out I probably made a poor decision and told him to kiss my ass! Next thing I know, all my shifts are taken away and that’s the end of my working for them.
I’m thinking i could sue them for wrongful termination. But it’s not worth it. They probably did me a favor!
Thanks for sharing your experiences.
For anyone interested in working for this company, BEWARE! I am having issues w getting paid, and getting my issue resolved. This is 1 of the worst gigs to get customer service on any kind of email, call, anything. They have black balled me I guess now bc I can’t get anything. It’s only 50.00 but 50 is 50.
Thanks for sharing your experiences.
what company please?
Yes they give you the run when you asked them to pay you for your time worked. Then the make up excuses not to pay by lying saying you’re getting complaints & all.sorts of things because they don’t want to pay
This gig is impossible to get paid. I am consulting with a lawyer about filing a class action law suit. I have gone on assignment, completed the shift, went to clock out and the job was nowhere to be found in the app. There is no LIVE humans behind the app. It is just an app. Both phone numbers to contact Shiftsmart are disconnected…Shady! When I’m done sueing I plan on stealing Circle K from them and starting my own business.
Sorry to hear that, but thanks for sharing your experiences. Let me know how it turns out.
They did the same to me first of all my money wasn’t going to my debit card so I did an instant pay and it told me that it was successful and I waited for hours never got the money. So I left some emails saying wtf is going on and some lady called me and she didn’t know what she was talking about any how she
Said she’ll get back to me tomorrow and guess what ? Ten minutes later they removed me from the platform. Im down for a class action law suit
You re correct about the phone numbers they can’t be reached by phone .yes that dose seem shady . And I myself have had some issues with the payment system more than once. And always when the app dose not preform properly. I have been lucky for one reason I always cover my but when I work a shift I get copy of the shift clock in code paper so I have it when I leave that way when app list me as a no show and it will lock you out of the app than you won’t be able to get in to address it sometimes so you have to email them the copy of your shift to get unlocked and have it fixed to a completed shift and be paid
I’m waiting to get paid as well i thought it was instant via circle k?
She’s not lying, im pretty much going through the same thing with them .every time I get ready to clock in they’re saying I’m too far away and I be right in the store.so, have to work without clocking in or if I choose to leave the shift because I can’t clock in they will mark me as a Nocall no show and then I’m limited to shifts. I’m sick of it.
I never get the code to enter to even START!! And obviously there is Zero support to speak to anyone. So I have no idea what to do!!
Ditto!
I have been on over a hundred gigs with ShiftSmart since May and have made a decent amount of money. I have been working full-time for that whole time and only recently realized that if you don’t get manager approval any hours over the 4 hour scheduled shift isn’t paid to you. Seems highly illegal to me, as they do pay you less if you clock out before 4 hours is up.
The support is actually very helpful but it can take up to ~12 hours or for them to respond. I have had several unfortunate experiences, like one Circle K manager having me clean his parking lot on an afternoon with a high temperature of 108 degrees. He made me agree to several provisions before starting; no bathroom breaks, or breaks to fill you drink, no coming in for any breaks, no cell phone whatsoever, no breaks, work the entire 4 hours, and clean the bee infested trash cans using the sink inside, because the hose didn’t work. Also, my role that day was a merchandiser and he had me do zero merchandising.
Then, I was asked not to return to two different locations, because, (I suspect), I was extremely critical of the condition of those locations in my post-shift survey. When I asked for a reason, they told me because I hadn’t adhered to the dress code, which I was surprised by because id worked at that location a handful of times without issue and i was merely giving honest feedback.
That sounds like some terrible experiences. Thanks for taking the time to share.
Julie E
I have been working for a few weeks now and have had no problems I’ve worked at a few different stores that I didn’t care for so I just don’t go back to those. I try to go to the same stores
Thanks for sharing your experiences.
I was treated unfair a few times through shiftsmart. I was sent to do jobs and got turned down by the turkey hill workers and at first hit paid but now I got turned again n lost our on pays. Plus a manager sent me home before my shift was over and I got docked in my psy. They don’t show me support how the workers are treating me or how the one manage git me fucked for sending me home early. I lost a pay this past Sunday n then got docked an hour of pay. I thought this would help me switch to an easier type employment but it’s not. I’m going back to my regular full time job.
Sorry to hear that but thanks for sharing your experiences. But remember that there are many platforms so do not stop just because you have bad experiences with one. You can see a list of the best gig economy jobs here.
Well reading all these negative reviews I think I will delete the app and keep driving for Uber and Lyft, atleast I know my pay will always be there and I will have no managers putting me down. You people should be ashamed of yourself letting these people get treated like that. Hope all your lawsuits go through and this shitty Shiftsmart bullshit app crumbles to the ground. People have kids to feed and your messing with their living conditions and food.
Thanks for sharing your opinion.
I just left a job I booked but I needed help with several onboarding situations but couldn’t find anyone to help me I searched the whole website not a single answer from anyone but I still showed up.and guess what someone else was there had to go back home waste of time and gas ,??? the worst experience ever…….
Sorry to hear that but thanks for sharing your experiences.
I have had a nightmare experience with shiftsmart
absolutely disgusting. I trained for a position with solutran through shiftsmart and have been jacked around passed around stonewalling in trying to get paid. I completed training over a month ago still no pay. I’m seeking legal advice from my state commerce dept. trying to get paid. I’ve invested 45+ hours training and can’t get any action out of shiftsmart. disgusting!!!!
Thanks for sharing. Please keep me updated about how it goes.
So I Did the product tester test for $120 straight thru Utest, but while I was there somebody told me about you could do it thru Shiftsmart and you would get $150 For Referring friends, so I sign up and start sending it to my friends and at 1st I wasn’t seeing all of the people I signed up listed, I had about 40 ppl listed but maybe about 50-80 ppl had signed up I saw using my code but not listed under my referrals, 1st red flag, so in the 1st 3 days I had about 8 people I know went and did they test, but only 5 listed in the system But then it said they did a job that don’t qualify for the referral bonus, then the app don’t even show any other jobs that qualify, so its like I signed everybody up for this one job, but I guess glad I helped these 8 people out with $120 but a miss on $900-1200 dollars in referrals, so yea you are better off doing it thru Utest straight thru, and if you do it thru shift smart do it and delete the app to save your self the headache, thanks shift smart for the free 40-80 accounts. Gary baker
Sorry to hear that but thanks for sharing.
WASTE OF TIME, NO REAL PAY, and the WORST Customer Service. No Live Support, Team Lead or Manager exists. On current dead-end Remote project Blocked from seeing other Opportunities of higher pay Or a better Fit.
There’s no way to get in touch with them. Only through a BOT with a response 2days later (if at all) via one-way email with a generic Response to everything. No help at all. IT’S A WASTE OF TIME. No Communication with a Real Person. Agents are left to “Fly by the seat of their Pants” alone. “No Reply” Email & Texts; you can’t speak to a live person to get clarification on. VERY LOW PAY. Not a Real Living Wage to pay bills or for financial growth. Constant issue with the App to Clock in then you’re Marked as a No Show. If this happens twice you are Blocked from seeing any Shifts for 7days. IT IS THE WORST.
I’m doing the Shiftsmart Topgolf Project which pays .16Cents a minute “up to” $10hr which is really always $8.95, $7.95 or $6.95 since it’s all based on when the clock is ticking at .16cents a minute as opposed to a reasonable Hourly Pay for work performed that other Work From Home offer. If it was at least .24cents – .25Cents a minute there would be a chance of some sort of pay. IT IS NOT WORTH IT. AND you lose money for each Bathroom break taken, and when the site is down or Glitching. The ridiculous Worksheets on the Five9 Site for Agents are the worst, too many Steps & long Scripts, even when just Confirming a Reservation, and a 15second Timer that ends the Form once caller hangs up before you’re even done.
I applied for Working Solutions and LiveOps and will start onboarding with those two companies soon to make REAL money $15-$18hr, to deactivate and delete the Shiftsmart Account and Remove myself from this mess.
Sorry to hear that, but thank you very much for sharing your experiences.