Liveops is a site that claims you can find opportunities to earn good money by taking calls. So, if you are looking for a full-time or part-time job, you might consider signing up for it.
However, before you do, I urge you to read this Liveops review because it will explain how the site works. That way, you’ll know exactly what to expect from it.
Then, you can make an informed decision on whether this is a good fit for you or not. So, let’s go ahead and see what it is all about, shall we?
What is Liveops, and what does it offer?
Liveops is a company that specializes in providing contact center services to its clients. This means that for you to earn, you must take calls. And yes, it is legit because you can earn money from the job opportunities it offers.
However, that doesn’t automatically mean it is the right opportunity for you. To find out if it is worth it, you must first understand how it works. The best way to do that is to look at the earning opportunity it offers so you will know how much time and effort is needed to earn from it.
So, here’s how to earn from Liveops.
The earning opportunity – Working as a call center agent
To earn from Liveops, you can apply for call center jobs offered by the site. Keep in mind that these jobs don’t come from Liveops but from their clients.
As mentioned, these jobs will be all about providing contact center services, so you’ll have to take calls to earn. This means you must have the right equipment to do the job that will be asked of you. It also means you should have a quiet space to work in and a fast and reliable internet connection.
When you apply and get hired (more on the application process later), you’ll be given access to the company’s work schedule. All you have to do is pick a schedule you want to work on. Then, just show up on time to do the work.
What you need to remember is that you’ll be paid by the minute for taking calls. This means you won’t earn anything for the time you spend waiting around to take calls, which is a bit of a disadvantage, in my opinion.
That’s because you won’t always take calls. There will eventually be some downtime, so your earnings will be a bit limited. As for the type of jobs you can do, most of them will be customer support or sales-oriented jobs.
The good thing, though, is that you will undergo training for the job you applied for if you get hired, so you can learn the skills needed to do it. The only problem is that you won’t necessarily get paid to go through the training like you normally would if you become an employee of a company, which is a bit unfair, in my opinion.
But there’s nothing you can do if that is the policy of the employer offering the job. If you want that job, you should be willing to spend time learning what you need to learn to do the job, even if there’s a possibility of not getting paid for it.
As for the availability of jobs you can apply for, there wasn’t a lot offered while I was examining the site. So, it’s not an ideal option if you are in a hurry to find a job or a side hustle.
Recommended: Check Out the Best Freelance Sites
How do you get paid?
Liveops’ responsibility stops at offering you an opportunity to earn. So, if you get hired, everything will be handled by the company that hired you, including your pay.
During the application process, the company will let you know how you will get paid. Most of the time, it will be done via direct bank transfer or PayPal, and it will be sent to you every payday. Everything will be explained during the onboarding process, so make sure to take note of that.
Based on my experience, sites like this usually offer a convenient payout method, and you don’t have to hit a threshold to cash out. So, you shouldn’t expect Liveops to be any different. That’s why I would say its payment system should be relatively straightforward.
If you are interested in more sites that use a straightforward payment system, I suggest you also check out the top sites that pay via direct bank transfer.
How much money can you make?
The typical rate you will earn from taking calls will be around $0.25 to $0.5 per minute. That would be around $15 to $30 per hour, which is a good rate, in my opinion. Just bear in mind that the actual hourly pay you will earn will be less because you won’t necessarily take calls every minute you are working.
But overall, I would say its earning potential is relatively decent. You can earn a decent amount or even a full-time income from it.
Can you use it on mobile?
Due to the nature of the job, you must do to earn, the answer to the question above is NO. You will need to use a computer and a few other equipment to earn from Liveops.
As mentioned earlier, you’ll need equipment for taking calls like a headset, a telephone (which may need to be a landline), and a high-speed internet connection among other things.
Who can join Liveops?
The jobs offered by Liveops are only applicable to people who live in the US, so if you live somewhere else, then this is not for you.
To apply for a job, you must fill out the application process first. Then, just like any job-hunting process, you’ll have to go through an interview if the employer is interested in hiring you.
If they want to hire you, you’ll be asked to pay for the background check that will be conducted before you get hired. Once you clear the background check, you’ll go through the onboarding process. Then, the company that hired you will train you so that you can do the job properly.
The training session can last from two hours to two weeks depending on the type of job you will be doing. As mentioned earlier, some companies will not pay you for the training period, which is a bit of a drawback, in my opinion.
But if you want the job, you must accept it and just take the training anyway. After you are done with the training, you can start working. As explained earlier, you can choose the shifts you want to work on. Most of the time, this will be on a first-come-first-serve basis, so you must choose your shifts quickly to work on your preferred schedule.
Can you get support?
If you have questions about the site, you can check out the FAQ section. It discusses most of the important topics you need to know about working as an independent contractor for Liveops’ clients.
If you can’t find the answers you need, you can go to the Contact Us page of the website and fill out the form to submit your inquiry. But if you have concerns about your work, you must contact your employer through the appropriate channels provided by them.
Overall, I would say the site does provide decent support since it offers an easy way for you to contact support.
Final Verdict
Liveops is a legit site where you can find opportunities to earn as a call center agent. It has a couple of decent features but also has certain limitations to consider.
To help you with your decision, let me summarize its pros and cons so you can get an overview of what it offers.
Pros:
- The jobs offer decent pay
- Provides decent support
Cons:
- Long application process
- You’ll have to pay a fee for the background check
In my opinion, Liveops is not for everyone. If you have the skills to work as a call center agent, this can be a decent option to find work opportunities. But if you are looking for guaranteed and simpler ways to earn, this is not for you.
Just think of Liveops as a source for job leads. It’s not a guaranteed way to help you earn extra cash regularly. Now if you are looking for freelance opportunities that don’t necessarily have to be about providing contact center services, I recommend you check out the best freelance sites instead.
But if you are just looking to earn a full-time income online, I suggest you build your own online business instead. For this, you can check out this course on how to build your online business. It will teach you how to build your online business from scratch so you can earn a full-time income at home.
If you have any comments, questions, or experiences with Liveops, I would love to hear from you in a comment below.