Is Grubhub a Scam or Legit? (Full Review + Rating)

Grubhub Rating

If you are looking for a side hustle, Grubhub is a decent option as long as you are eligible to join. It is an even better option if you live in a city where delivery via bicycle is an option because then, you don’t have to account for gas expenses.

Are you looking for a side hustle where you can earn a decent amount? If so, there’s a site called Grubhub that claims you can earn by becoming one of their delivery drivers.

Now, the question is, is Grubhub a scam or is it really legit?

I decided to go through Grubhub’s application process to see what this platform has to offer so I can share what I’ve learned. After reading this Grubhub review, you can properly assess if this side hustle is a good fit for you or not.

So, let’s go ahead and get this review started, shall we?

What is Grubhub and what does it offer?

Grubhub at its core is a food delivery app that also offers an opportunity for people to earn by becoming one of their delivery drivers. And yes, it is indeed a legit way of earning.

Now, the question is, is becoming a Grubhub driver for you or not?

Well, in order to come to a conclusion about that, you must first understand how this earning opportunity works and the best way to do that is to examine how you can earn from Grubhub.

So, here’s how to earn as a Grubhub driver.

The earning opportunity – Delivering food

As mentioned above, the only way to earn from Grubhub is to deliver food, and here’s how the process works.

It all starts with a Grubhub member ordering food using the Grubhub app. Then you, as a driver, will have the option to accept the order and pick it up and deliver it to the member’s doorstep.

That’s really how the process goes. Now, as a driver, you have a separate Grubhub app (which I will talk about later) that only drivers can use to view all the available orders in the area.

Most of the time, the order is already paid for by the member who placed the order. But sometimes, there will be orders where you, as the driver, will have to pay for it when you pick it up. The good thing is, Grubhub will actually send you a Grubhub Driver Card that you can use to pay for the order.

Therefore, you don’t really have to spend a dime when you pick up a member’s order because Grubhub will pay for it when the need arises.

requirements to become a grubhub driver
You have to live up to certain requirements before you can become a Grubhub driver.

Earning from Grubhub is very simple as long as you are able to meet the requirements to become a driver.

As shown in the photo above, you must own a car or a bicycle in order to become a driver. Take note though that delivery using a bicycle is only available in certain locations, so most of the time, the requirement to become a Grubhub driver is that you should have your own car.

After you’ve completed the delivery, Grubhub will pay you a certain amount and it will be reflected in your Grubhub for drivers app (I will discuss in the next section how you can get paid).

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How do you get paid?

After you successfully complete an order (that means you have delivered the right order to the customer’s doorstep), you will receive compensation from Grubhub.

grubhub pay model
Grubhub has a certain pay structure it follows to calculate how much a driver will earn per order delivered.

As you can see in the photo above, you get paid for the mileage per order and the time it took for you to pick up and deliver the order. Aside from that, if the customer gives you a tip, you get to keep 100% of the tip.

From time to time, there will be special offers for delivery drivers to help boost their earnings. If that’s the case, it will also be added to your earnings when you deliver an order.

grubhub payment options
As a driver, you will be able to withdraw your earnings through direct bank transfer.

Drivers are able to cash out their earnings up to $500 a day using the Instant Cash Out feature, which is free for Chase Bank customers and costs $0.50 each for all other bank customers. If you do not wish to use the Instant Cash Out feature, payments are sent on Thursdays to your bank via direct deposit.

So, it’s up to you how you want to withdraw your earnings. Personally, I prefer their Instant Cash Out feature because you can receive your earnings right away. It’s a very good option especially if you need cash immediately.

Overall, Grubhub’s payment system is relatively easy to understand and I especially like that they offer a convenient payment method like direct bank transfers. If you are interested in more sites that offer a convenient payment method like Grubhub, I would recommend you check out the top sites that pay via direct bank transfer.

How much money can you make?

The amount you can earn from Grubhub will mostly depend on how much time you are willing to invest in being one of their drivers and the location you are in. In my experience, this kind of earning opportunity will mainly be profitable if you live in a big city.

The reason why I say this is, big cities have a huge population which in turn affects the number of orders made every day. If there are plenty of orders to deliver, then naturally, you will earn a significant amount. As mentioned above, you can potentially withdraw $500 per day when working as a Grubhub driver.

It may not happen all the time, but there’s a possibility you can earn that kind of amount in a day. That’s why I would even say it can be a decent full-time gig if you live in a metropolitan city. It is even truer if you live in a city where you can deliver orders using a bicycle because then, you don’t have to account for gas expenses.

Overall, I would say the earning potential of Grubhub is pretty good especially if you live in a big city.

Can you use it on mobile?

As mentioned earlier, you will need to use the Grubhub Drivers app in order to view all the available orders you can deliver.

grubhub app
The Grubhub for Drivers app can be downloaded from both the Android and iOS app stores.

The app will work with Android and iOS devices, so compatibility won’t be an issue. But your devices must be using iOS 11 or higher or an Android with 5.0 or higher. When accepting and delivering an order, you have to use the app to determine your client’s location. That means you also have to have a reliable data plan.

The user interface of the app is intuitive, so you will easily get used to navigating it, which is all you can really ask for from a mobile app.

Who can join Grubhub?

Grubhub is only available in the US, so this is not for you if you don’t live in the US. The registration process to become a Grubhub driver isn’t simple though. There are a few steps you need to take and be aware that in some locations, you will be waitlisted.

This is because Grubhub wants to make sure there isn’t an excess of drivers in a certain location. It’s actually a good thing because it guarantees that there is a healthy number of drivers in an area and everyone gets a fair chance at earning.

how to sign up as a driver on grubhub
To become a driver, you have to fill out their sign-up form and go through the onboarding process.

You can register from the website or through the app. I would recommend you download the app and register through that platform since you have to download it anyway. It just makes the process a lot quicker.

After you’ve installed the app, you just have to fill out the registration form and provide your mobile number. Grubhub will then send you a verification code via SMS. After you’ve provided the verification code, you can now log in to the app and complete the registration.

To become a verified driver, you have to be at least 18 years of age and have a driver’s license if you will be using a car for deliveries. Aside from that, you must have auto insurance. Both these documents must be submitted to Grubhub in order for you to be accepted.

Fortunately, all you have to do is take a photo of the necessary documents. If you will be delivering using a bicycle must have any of the following:

  • Original, Valid state ID
  • Original, Valid state driver's license
  • Original, Valid passport(US or global)

After you’ve submitted the requirements, all you have to do is wait for Grubhub’s confirmation. It usually takes a week before you will hear back from them.

When you become a verified driver, Grubhub will mail you your delivery bags and Grubhub Driver Card within 5-10 business days after completing your onboarding. You will receive an email with the tracking number once it becomes available.

However, once you are verified to partner with Grubhub, you can actually start delivering immediately as long as you use an insulated delivery bag.

Can you get support?

If you have any questions about your account, you can check out the support page on their website. It discusses most of the basic topics you need to know about being a Grubhub driver.

But if you are experiencing technical issues when using the app while completing an order, you can actually contact their tech support department. You can reach them through the app.

Overall, I would say Grubhub has a decent support system in place for its drivers because it offers a convenient way for you to communicate with their tech support.

Final Verdict

Grubhub is a legit platform that will allow you to earn a good amount by delivering food orders. It has a couple of good features, but it also has some drawbacks you need to consider.

Let me conclude this review with a summary of its pros and cons so you can get an overview of what Grubhub has to offer. Then, you can decide if this is a good fit for you or not.



  • Offers decent pay
  • No payout threshold


  • Requires a lot of time and commitment to become one of their drivers

In my opinion, if you are looking for a side hustle, Grubhub is a decent option as long as you are eligible to join. It is an even better option if you live in a city where delivery via bicycle is an option because then, you don’t have to account for gas expenses.

You just have to be willing to invest a lot of time and commitment if you want to earn a significant amount from it.

If you prefer to earn without breaking a sweat or you don’t want to drive around town doing deliveries, I would recommend you check out the top survey and GPT sites in your country instead. The sites on this list all have good earning potential and you will be able to earn in the comfort of your home.

Plus, you will definitely find a site you can join regardless of where you live.

If you have any comments, questions, or have any experiences with Grubhub yourself, I would love to hear from you in a comment below.

2 thoughts on “Is Grubhub a Scam or Legit? (Full Review + Rating)”

  1. Grubhub is a sleazy, unethical company. I placed a pickup order for a local restaurant, and got a confirmation e-mail. I walked to the restaurant and found it was closed. I called Grubhub and was told the restaurant confirmed the order. I was able to e-mail the restaurant owner, and he said they had been closed, and nobody was there that day. So I believe Grubhub lied to me and confirmed the order without checking the restaurant. I got a credit card charge for the order, and again called Grubhub, and they said I should get the refund in 5 business days. After that time I filed a dispute with my credit card bank. 19 days after the charge was made the bank informed me that the charge had been refunded. I will never do business with Grubhub again.

    • Sorry to hear this. But thanks for sharing your experiences.

      One thought I have is that maybe this is not something Grubhib has done but a company that is using Grubhub to scam people. Definitely, Grubhub should filter restaurants to make sure this does not happen, and they should give great support. But at least you did get your refund and hopefully, something like this will get Grubhub to improve its vetting process.


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