Zap Surveys is a survey app that supposedly makes it possible for you to earn by sharing your opinion on the go.
So it does not as such have a website, but only an app.
But is Zap Surveys legit and worth it or should you go for alternatives instead?
Let me reveal right away that I am not very excited about this app. That does however not mean that it might not be the right way for you to take surveys and it is legit as you can get paid from it.
In this Zap Surveys review, I will share all the details, my experiences about the app, and what I like and dislike about it, so it will be easy for you to see if it is an app you want to download or not.
What is Zap Surveys app and what does it offer?
Zap Survey is an app for Android and iOS. It is owned by the company “Apps that pay” that also owns other survey apps and survey sites.
You can mainly earn by doing surveys, but there are also a few other ways to earn a bit extra. The opportunities in the app are:
Option 1 – Paid surveys:
Paid surveys is what Zap Surveys app is mostly about, and it is the way you can make the most money. The surveys are offered through three different third party portals – Peanut Labs, TabResearch & SaySo For Good.
You get access to a decent number of surveys inside the Zap Surveys App.
If you are using survey sites already, you have probably seen these names before as these portals are used by many other surveys sites like for example PrizeRebel and ySense. These sites do however offer a number of other earning methods as well, and overall have better opportunities than Zap Surveys, in my opinion.
These three portals are the only ways to take surveys through Zap Surveys, which can give very limited options in some countries. But overall they do give you access to quite a lot of surveys, though.
Be aware that the first time you want to take a survey through one of these portals, you will be asked to fill out your basic demographic info again (age, where you live, gender, income, etc.) and you have to do it for each portal.
It can be a bit annoying, but at least it is only the first time you are using them, you have to fill it out. After that, it will be remembered by the app.
Option 2 – Joining bonus survey:
If you had seen any of the ads for Zap Surveys, you have probably seen that one of the big claims is that you are guaranteed to get $6.25 for your first survey.
You get a starter survey to get you going as soon as you join. This is a very short and easy survey. It is around 8 easy questions, and it only takes a few minutes to do. To do this introductory survey, you actually get $6.25 into your Zap Surveys account. That is a very nice start.
But be aware that it will NOT be this easy to earn with the surveys you will have access to after that.
This is just a joining survey with extra high reward and very quick and easy questions to get you started. So do not expect that you will be able to continue making money this fast and easily through the app.
In general, the rewards for the surveys is a lot lower than this.
You can earn a little bonus by sharing about Zap Surveys on Facebook or Twitter.
In the app, you choose “more” in the menu line and then you can select “share”. It will then show you the screen, you can see in the picture here.
The sharing earning option on Zap Surveys.
By clicking Facebook or Twitter, you will be taken to the platform, where you share a link to Zap Surveys to promote them.
This will give you $0.50 for each of the platforms you share on. Be aware that you will only get this bonus once, so you will not earn more, if you, for example, share several times on Facebook.
Personally, I do not really like promoting like this on my personal profile, but that is, of course, a matter of personal preferences. And if you do not mind, it can be an easy extra 50 cents to make.
When you go to the option of sharing, it can be a bit confusing, as you can also see the option to like Zap Surveys on Facebook and rate the app. At first, I thought that I would also get paid to do this – that is not the case. You will only get paid, if you share a link about Zap Surveys on your personal profile.
Also, if you try to like Zap Surveys on Facebook, you will be taken to the page of “Apps that Pay”. This is the company behind Zap Surveys, so you have ended up the right place even though it is a bit confusing being taken to a page with another name than expected.
Option 4 – Refer people:
You can earn a very small bonus by referring people to the Zap Surveys app. When you are logged in, you can find a referral code in your profile. If you send this code to somebody, and they write this code when they join, you will get $0.15.
This is a very small bonus, and almost not worth it in my opinion. Compared to many other survey sites this is a very poor referral program. So not a way you should plan to make a lot of money.
Option 5 – Daily login bonus:
You can get a quick daily bonus just by logging into the Zap Surveys app.
You just have to log in and then click a button and then you will get a small bonus.
The daily login bonus is tiny but it also only takes a few seconds to get.
It pays you $0.03 for every day you do this. So not huge earnings but it also only takes a second so if you are in the app anyway why not just click the bonus button.
Also, if you login every day for 45 days in a row, you will get an extra $0.75 bonus.
Below, you can get a preview of how the app looks like, in this little video I found that is made by the company itself:
Recommended: Click to See the Best Paying Survey Apps
Use Zap Surveys referral code to get joining bonus
I shortly mentioned above that as a member of Zap Surveys, you will get a referral code, you can share with people.
The bonus you as a referrer gets is so small that it is almost not worth it. As the person joining, using a referral code can however give a nice extra starting bonus.
You can get a joining bonus by using a referral code when joining.
If you use a referral code when joining, you will get a $0.75 bonus. So by using this, and doing the initial short welcome survey, you will have earned $7 within a few minutes.
So if you want to join, this can be a great way to start. It will still take a while to get to the payout threshold, which you can read more about below, but it is still great to get a fast start.
To get a referral code you need to find someone that is already a member. I used to have such a code, but have decided no longer to use the app for the reason I will explain later in this review.
But if you really want to join, it can be worth checking if you know anyone that is already a member so you can use their code and get the bonus.
How do you get paid?
You earn cash in dollars on Zap Surveys app. Once you have reached the payout threshold, you will be able to cash out through PayPal, Amazon gift cards, or Visa e-cards.
The payout methods are good but it takes patience to get to the threshold.
The payout threshold is $25, so you have to make this before you can get the money out. In my opinion, this is a bit too high, and I prefer survey sites or apps that have a lower payout threshold.
It especially seems high because Zap Surveys app does not offer that many ways to earn and does not offer the highest rewards, so it can take a long time to get to the threshold even with the great joining bonuses.
There are fast paying survey sites where you can get your earnings out a lot faster and personally I prefer using these.
Zap Surveys also says that it will donate 10% of whatever you earn to charity. I think this is really nice and a great idea from a survey company. I was however not able to find more information about which charity it donates to, so I cannot tell more about it than this.
How much money can you make?
Zap Surveys App will be able to make you a little extra money, but do not expect more than that.
The portals that it offers surveys through has some opportunities, but it very much depends on the country you live in. Where I live, they do not give a lot of options, and therefore the app is not great for me.
In general, it does not offer very many options. To do surveys on the go, I instead prefer using some of the big survey sites that have apps as they have many more options, and therefore also better earning opportunities.
Who can join?
As long as you have an Android or iOS phone, you can download and join Zap Surveys app.
However, it is no longer available in all countries. The problem is just that you cannot see a list of the available countries on their website. The lack of information about Zap Surveys before you download it is a general issue, in my opinion.
So if you want to know if it is available in your country, you have to try to go to Google Play or the App Store and see if it is available to download.
Final verdict
Zap Surveys app has some potential, but I am not impressed by it. It is, however, legit and you can potentially earn on it.
But it is definitely not a good option for all.
So let’s finish this review by summing up the pros and cons so you can get a better overview before you decide if you should download it or not.
Pros:
- Easy to use
- Pays through PayPal
- Great joining bonus
Cons:
- Limited earning opportunities
- Has a high payout threshold
- Does not have a lot of info available until after you join
As you can see, the app has both some good and not so good sides.
Personally, I prefer taking surveys through other sites, as there are many better survey sites that offer more opportunities and lower payout threshold.
As Zap Surveys is quite easy to use, it can, however, be worth considering joining as a little extra survey option if you really want to join as many platforms as possible.
If you have any questions about Zap Surveys app, any comments, or any experiences with it yourself you would like to share, feel free to leave a comment below. I would love to hear from you and hear about your experiences as well.
Zap Surveys App rating
- Money/time ratio
- Frequency
- Usability
Summary
Zap Surveys app is quite easy to use. It has a great joining bonus, but unfortunately the survey opportunities are not as great as on many survey sites, so it can take you a long time to reach the high payout threshold.
Therefore, it is only really worth it as an extra option but if you want to prioritize your time, there are many better options, in my experience.
America / US
Australia
Canada
Denmark
France
Germany
India
Malaysia
New Zealand
Philippines
Singapore
South Africa
United Kingdom
Other countries
Hi I have been trying to contact you guys on my email for days but no reply, so i accidentally put the wrong email to cash out i put .co.uk instead of .com so does this mean i have lost my money?
Hi Katrina,
I think you posted this message the wrong place. This is a review of Zap Surveys so the support of the site will not see your message here as it is not their site. So you have to contact them directly.
Let me know how it goes and if you end up getting your money.
HELLO, IS THIS AVAILABLE IN PHILIPPINES?
Hi Rose,
I would honestly not recommend Zap Surveys. If you live in the Philippines, there are quite a lot of other better options in my opinion. You can check out a list of the best sites in PH here.
Hope this helps and let me know if you have other questions.
Mikael
I am from India. So will the dollars be transferred to indian rupees?
Hi Mohamed,
Once you withdraw to PayPal, you get the money in the currency your PayPal account is in, or they get exchanged into your local currency, when you transfer them from PayPal into your bank account.
I would however not count an earning much on Zap Surveys. If you are from India, you can for example instead check out the list of the best survey opportunities in India. That will give you a lot better chances of getting anything out of surveys than Zap Surveys will in my opinion.
Mikael
Bro, Mikael, I have 3 times received a cashout from zap survey and successfully. But this time it takes very long. It has been 4 weeks and no payment. What do you think about it?
Hi Roby,
I have heard a lot of complaints from people who have had problems getting their money from Zap Surveys. That is also why it is not really one of the survey options I recommend, as there are many sites that are a lot more stable in my experience.
I do not think there is much else to do than to try keep reaching out to their support and hope they will get back to you. And then maybe consider other sites in the future.
But hope you will get your money soon. And feel free to keep me updated about how it goes.
Mikael
I am from India. Some people say zap survey is a fraud. And their app is not showing on Google playstore. Is this app trustable or not? I am reaching near 25 dollars but I am still worried after payout they will provide or not. I am so worried. Has zap survey become a fraud?
Plz help me
Hi Vishal,
I have heard from many people they have problems getting their money from Zap Surveys. It is also not an app I am using any more myself, as it did not have very good opportunities in my opinion.
I cannot say if it is a fraud or not. Can just see it is not in the Google Playstore more and have heard a lot of bad experiences with it.
You can maybe try to send their support a message and ask some kind of question. Often how good an answer a support tells a lot about a site.
But I really hope you will get your money. Sorry I cannot give any more specific information or help you. But feel free to keep me updated about how it goes.
Wish you all the best.
Mikael
is there a website to this since it is not in Google play store?
Hi Ariel,
The developers of Zap Surveys have a website where you can also find contact info. You can find it here: https://www.appsthatpay.co/zap-surveys.html
And feel free to keep me updated. Would be great to know if you get an answer, as it seems many people are having problems with this app.
Mikael
Pls I am in Ghana . How do I get more surveys
Hi Amed,
I would in general say that Zap Surveys is not a very good place to find surveys. You can instead check out the list of the top 10 paying survey sites. Many of these are also available in Ghana, so that would be a good place to start.
And if you have any more questions or need any help just ask.
Mikael
The answers were correct no need to say more
Hi Crystal,
Not sure what you mean with this comment? My website is not associated with Zap Surveys, but is an independent review site, so if it is a comment directly to Zap Surveys’ support, they will not see it here. But if it is because you want to share your experiences with Zap Surveys, you are more than welcome to share it here, so others can see what they are.
Mikael
How do I delete my account?
Hi Rissa,
I would suggest you to just delete the Zap Surveys app. If you want to do more than that and make sure they delete all your info, you can try to contact the official Zap Surveys support.
Hope this helps.
All the best,
Mikael
I have made the 25 but can’t cash out?? I’m realy upset .. it tells me to cash out I give my PayPal email and it don’t even click …?? What should I do
Sorry to hear this Tino. I have unfortunately heard similar stories from quite a few people. This is one of the reasons it is not a survey app I recommend.
My best suggestion is to contact their support – hopefully they will be able to help you out. And then in the future consider finding other survey options, as it seems a lot of people are having problems with Zap Surveys.
Feel free to keep me updated about how it goes – would be good to know what happens, and I really hope you will get your money.
Mikael
It’s very misleading 2 to 3 days I was told
That is definitely misleading and very poor service. I have heard many people having problems with getting their money in time on Zap Surveys, and that is one of the reasons it is not one of my top recommended survey options.
Really hope you will get your money soon Natalie.
All the best,
Mikael
I don’t know what to think. Was this a scam
I hope not Natalie. Sometimes platforms are just slow to pay out, so let’s hope that is the case here, so you will get your money soon. Fingers crossed.
But once you hopefully get your money, I would suggest you to look for other survey options than Zap no matter what. There are so many survey platforms that gives better opportunities, and where you will for sure be paid on time.
Hello. I have cashed out my $25 to PayPal but have been waiting and am still waiting for payment ????
Sorry to hear that Natalie.
How long have you been waiting? As you can see on the other comments, you are not the only one that have issues about getting your reward. Hope you will get it soon.
Feel free to keep us updated about how it goes.
All the best,
Mikael
Have been waiting about a week
It might take a bit longer – some survey platforms take a while to pay out while others pay out within days. I would wait around another week or so, and if you have not heard from them by then, I would suggest you contact Zap surveys support.
And feel free to let us know what happens – would be great to know when you get your money.
Thanks,
Mikael
My account is working, but I am not getting any surveys. Why? hoping for a quick answer.
Hi Ravindra,
The amount of surveys that are available to you depends a lot on the country you live in. So maybe it is because Zap Surveys does not have a lot of opportunities in your country. Which country do you live in? Then I can give you a few recommendations for the best survey sites for you.
You can also check out the list of the best sites for specific countries to find out which sites gives the most opportunities in your country.
All the best,
Mikael
I’m from sri lanka.
Hi Ravindra,
I would suggest you to then definitely check out ClixSense. Other sites that could work well for you are Timebucks, Superpay.me, and PrizeRebel.
Hope this helps.
Mikael
Thanks a lots mikael.
You are welcome Ravindra. Feel free to keep me updated about how it goes and let me know, if you have any more questions.
I can use zap survey. Before 7 days I cash out my money on zap survey in PayPal account but, money does not credit on my PayPal account so, what can I do
Hi Bhavik,
It seems from the feedback I get from people that it can take some patience to get your money from Zap Surveys. You can try to contact their support. But it is in general not one of the sites I really recommend, but the two options you have is to wait and be patient or try to contact their support.
Hope this helps and feel free to keep me updated about how it goes.
Mikael
It’s been two month now, still getting stuck with $15 dollar, very less surveys in India. How can we help and improve towards our side ?
Hi David,
There is unfortunately not much you can do, if you do not have a lot of access to surveys on Zap Surveys. Zap Surveys is in general not a platform that gives very good opportunities. You just have to keep trying and hope you will get more, or find survey opportunities that are better – I have made a list of the best survey sites for India that you can check out, if you want to look into other options.
All the best,
Mikael
Still waiting on a payment to my Paypal Account. I got this message yesterday saying it would be posted on Monday. It was not. Below is the message I received:
Rona from Apps that Pay, LLC
11:04 AM (22 hours ago)
to me
Hello David,
Sorry for all the troubles, the payment was actually sent to your Zap Surveys account last February 23. But no worries, I just fixed it and sent it to your PayPal account! You should be able to receive it later today! Again, I do apologize for the inconvenience. Have a great day ahead!
Best,
Rona P.
Account Manager
Apps that Pay, LLC
Thanks for the update Dave. Good to hear that the support finally answered you. Of course not great that you still have not received your money. Hope they will arrive very soon. Let us know when/if you receive them.
All the best,
Mikael
I have not received my payment for a week now.. I should be receiving immediately in my PayPal ac as other surveys does..it’s been a week and Zap did not pay me yet
Sorry to hear this Swati. Some sites do not process the payments very fast. I have had payments to PayPal that has taken several weeks to get to my account, and on others I get it within a few hours. So hopefully it is just because Zap Surveys are slow, so you will get your money soon. But from all the comments on this review and from my own experience with it, it is no matter what not a very good survey option.
Feel free to keep us updated about how it goes, and if you get your money.
All the best,
Mikael
Hi, once a peanut survey is complete, I do not know how to get back to the home page,there is no option back to home page, please help me
Hi Raji,
Sounds like there might be a glitch in the app. I have recently also had glitches in the app, and in general, Zap surveys is not a survey option I think is very good, and there are quite a lot of better sites that also have peanut lab (for example PrizeRebel). But to fix the issue in your Zap account, I would suggest you to contact the offical support of Zap surveys – maybe they will be able to help you out.
Let me know if you have any other questions.
All the best,
Mikael
I cashout out my first payment today but I still didn’t recieve it yet??♂️ Can I have some explanation and yes I do have a PayPal account the money was sent there but I didn’t recieve it.
Hi Ty,
Great to hear you reached the payout threshold. Often it takes a few days for the money to be in your PayPal acccount. So I would give it another 3-4 days, and if you still have not received them, try to contact Zap surveys support.
All the best,
Mikael
How long have you waited. Is it true you get the money to your PayPal account?
Hi Azucena,
I have waited a long time to earn money on Zap Surveys and it goes very slow. That is why it is an app I do not really recommend, as it in my opinion does not have very good opportunities. As you can see from some of the other comments here on this site, there are also several people explaining that they have problems even getting their money.
It is true that you can get the money into your PayPal account. But if you like that option, there are many survey opportunities that are better.
Hope this helps, and let me know if you have any other questions.
All the best,
Mikael
Hi Mikael,
do you have any way to contact ZAP SURVEYS. AS THEY ARE NOT REPLYING ME ON CHAT and email AND ALSO BLOCKED ME ON FACEBOOK.I HAVE $200 pending with them.
OR do you have any survey sites where tapresearch is available and have good reviews.
Hi Alix,
I do unfortunately not have any other way to contact Zap Surveys. In general it seems like they are very hard to get a hold of. I have unfortunately heard this from many people.
I know many sites that are better than Zap Surveys. You can check out my list of the top paying survey sites – several of these offer tapresearch surveys. For example one of my top recommendations PrizeRebel offers this.
Hope this helps, and also hope that you will manage to get your money from Zap Surveys at some point.
Mikael
I’m having the same issue. I attempted to cash out my first payment to my Paypal account and noticed that the email address they had for my paypal account was NOT my email. I changed it to my correct email and attempted to cashout but it appeared to ignor my instructions and send end the erroneous account. I then attempted to reset my password to track what was going on but all it did then is open an entirely new account under my email address. I’m wondering if the entire thing is not a big scam. Im filing a complaint with Apple and Paypal today. Zap Surveys does not appear to have a way to easily contact anyone to process complaints or answer questions.
Hi Dave,
Sorry to hear about that. It seems like many people have problems with Zap surveys. Will make sure to write this into my review soon to warn others. Thank you very much for stopping by and sharing your experience so others can hear what to be aware of, when it comes to Zap Surveys.
All the best,
Mikael
Did you ever get your payment? Ive been waiting a week now. Mine was supposed to go to Paypal account as well.
Sorry to hear that Dave. Seems like a lot of people are having problems with Zap Surveys. Hope you will get your money.
All the best,
Mikael
Do not waste your time on this app. When you go to cash out they will tell you that you have fraudulent activity on your account and will not be paid out but cannot provide you with details. So many bad reviews on this app.
Thanks for your comment Brydie. Sorry to hear about your experience but thanks for sharing your warning. I am also not a big fan of Zap Surveys, but luckily have not lost money there. There are many survey options that are legit and that give better opportunities, so I can only recommend trying some of those instead.
All the best,
Mikael
The problem is zap surveys took out close to $12 out of my account,and there’s no where to contact them. I would like to know why they took that out of my account and how do I get them to put that back into my account?
Hi Catherine,
That does not sound good – you mean they took money out of your Zap account and not your PayPal right? Anyways, you definitely need an explanation for that as it seems strange.
Zap Surveys is owned by a company called Apps That Pay. If you go to that website Appsthatpay.co (the ending is .co NOT .com), you can find a way to contact them. If you scroll all the way to the bottom of the site, there is a link to a contact form in the footer. Try to write them and ask what is going on.
Feel free to keep me updated how it goes, as I would love to hear what is going on, and include potential bad or good experiences in my review.
All the best,
Mikael
Thanks for the review of Zap Surveys. I have used some of these sites before and Survey Savvy still keep sending me surveys.
I don’t like how the payouts are very low for Zap Surveys. I live in Malaysia, is that geo-restricted with this company? If I used my VPN would I be able to “trick” them into thinking I’m in another country?
I quite like the idea of a survey site in an app. I’m out quite a lot so I could work away on my android phone.
Hi Craig,
Zap surveys is only an app so I it will probably automatically register which country you use your phone in. I do not know if you can use a vpn on your phone to hide that. Juts be aware that survey companies of course do not want people to hide their location with a VPN, so many of them has high security around this and will block you, if you try to use one.
But you can sign up for Zap Surveys no matter where you live. I do not think you will have many opportunities in Malaysia through this app though. But there are several other survey sites with apps, and in my opinion many of them are a lot better as well.
All the best,
Mikael