Zap Surveys Review – Legit and Worth It? (Full Details)

Zap Surveys


Zap Surveys has some potential, but I am not impressed by it. You can potentially earn as a member with a bit of patience, but if you should ever have any problems, you should not expect to get any help from their support.

Zap Surveys is a survey app and website that supposedly makes it possible for you to earn by sharing your opinion on the go.

But is Zap Surveys legit and worth it or should you go for alternatives instead?

Let me reveal right away that it is a legit app – however, it also has some big downsides you need to be aware of before joining, as it is not the best way to earn by taking surveys for all.

In this Zap Surveys review, I will share all the details, my experiences with the app, and what I like and dislike about it so it will be easy for you to see if it is an app you want to download or not.

What is Zap Surveys, and what does it offer?

Zap Survey used to only have an app (both for Android and iOS). However, it has gone through a lot of updates since I first tested it, and you can now also join and earn on the website.

In fact, I have had some issues with logging in through the app and kept getting errors, but I can easily get access to the website. So, if you have the same issues, it might be best to just use the website.

It used to be owned by the company “Apps that pay” which also owns other survey apps and survey sites. However, after they have completely updated the website, they no longer have any info about who is behind it, which is a bit strange, in my opinion.

You can mainly earn by doing surveys, but there are also a few other ways to earn a bit extra.

To give you a full overview, I have made a video that gives you an inside look and shows exactly how it works. You can also read all the details below the video:

YouTube video

Recommended: Click to See the Best Paying Survey Apps

Option 1 – Paid surveys:

Paid surveys is what Zap Surveys app and website are mostly about, and it is the way you can make the most money.

The surveys are offered through different third-party portals.

zap surveys overview of surveys
Examples of surveys you can take to earn.

Where I am located, it only has one provider, at the time of updating this review. That might be different in other countries but only having one survey provider means you will find limited number of opportunities to earn.

If you are using survey sites already, you have probably seen the survey provider/providers before as these portals are used by many other survey sites like, for example PrizeRebel and ySense. These sites do, however, offer a number of other earning methods as well, and overall, have better opportunities than Zap Surveys, in my opinion.

Be aware that the first time you want to take a survey through one of these portals, you will be asked to fill out your basic demographic info again (age, where you live, gender, income, etc.), and you have to do it for each portal (if you have access to more than one).

It can be a bit annoying, but at least it is only the first time you are using them, you have to fill it out. After that, it will be remembered by the app.

Option 2 – Joining bonus survey:

If you have seen any of the previous ads for Zap Surveys, you have probably seen that one of the big claims is that you are guaranteed to get $6.25 for your first survey.

This used to give you a great start, but they have now changed it, so you only get $2 for the welcome survey. It is still a great reward as it takes less than 1 minute to complete.

But be aware that it will NOT be this easy to earn with the surveys you will have access to after that.

This is just a joining survey with an extra high reward and very quick and easy questions to get you started. So, do not expect that you will be able to continue making money this fast and easily through the app.

In general, the rewards for the surveys are a lot lower than this.

Option 3 – Refer people:

You can earn a bit extra by referring people to Zap Surveys. When you are logged in, you can find a referral link. If you share this with somebody, and they join through it, you will earn a 10% everytime they earn.

However, make sure to read the full conditions of the referral program as you will only earn 10% for the first 10 people you invite.

zap surveys referral program terms
After you have invited 10 people, the commission you earn will become smaller.

As you can see in the image above, if you click to see the full conditions, you can read that after you have invited 10 people, you will only earn 5% for any additional people you invite.

This is a very poor referral program compared to many other survey sites. First of all, 10% is not much to start with. And that you then have to click to read the full conditions to find out that it will quickly be lowered is not very transparent, in my opinion.

Zap Surveys also used to offer a joining bonus to anyone who used a Zap Surveys invitation code when joining, but they have also removed this. So overall, it is a very poor referral program now, in my opinion.

Option 6 – Daily login bonus and survey streak:

The Zap Surveys app used to have a quite good daily bonus opportunity. They have also changed this – even though it still exists, it is not a way to earn a lot, but if you like using the site/app anyway, it can be a way to earn a bit extra.

You just have to log in and then click a button, and then you will get a small bonus.

zap surveys daily rewards
The daily login bonus is tiny, but it also only takes a few seconds to get.

It pays you $0.01-$0.03, depending on your country for every day you do this. So, it's not huge earnings, but it also only takes a second, so if you are in the app anyway, why not just click the bonus button?

In addition to the log in bonus, you can also earn an extra daily bonus if you complete a certain number of surveys per day. This bonus will be a bit bigger ($0.25) but will also require you to earn at least $1 with surveys, which can take some time because of the low rewards you get on Zap Surveys.

Recommended: Click to See the Best Paying Survey Apps

How do you get paid?

You earn cash in dollars on Zap Surveys app. Once you have reached the payout threshold, you will supposedly be able to cash out through PayPal, Amazon gift cards, Visa e-cards, and more.

zap surveys rewards
The payout methods are good, but it takes patience to get to the threshold.

However, inside my account, I only have Amazon gift cards and prepaid MasterCards as a reward option, so it seems they do not offer the same rewards in all countries.

The payout threshold is $10, so you have to make this before you can get the money out.

This used to be $25, so this is one aspect they have improved since I first joined it, as earning $25 on Zap Surveys would take A LOT of patience. $10 is a fairly low threshold, but just be aware that it can still take some patience to reach.

There are fast paying survey sites where you can get your earnings out a lot faster and personally I prefer using these.

How much money can you make?

Zap Surveys will be able to make you a little extra money but do not expect more than that.

The portals that it offers surveys through have some opportunities, but it very much depends on the country you live in. Where I live, they do not give a lot of options, and therefore, the app and website is not great for me.

Also, the same surveys are offered through many other Get-Paid-To sites for higher rewards in many cases.

In general, it does not offer very many options. To do surveys on the go, I instead prefer using some of the big survey sites that have apps as they have many more options and, therefore also better earning opportunities.

Who can join?

You can download and join Zap Surveys app from both iOS and Android devices, and you can also join through the website.

They do not have any info about which countries it is available in, but from what I have been able to find out, it seems like it is available in more or less all countries.

But if you want to know for sure if it is available in your country, you have to try to go to Google Play or the App Store and see if it is available to download. Or just try to sign up via the website.

And you are then welcome to share in a comment below which country you are in and if it is available for you or not as this can help others to find out if it is available for them or not.

Can you get support?

It is important to know whether a platform offers support or not so you know if you can expect to get help if you should ever have any problems.

And this is the biggest issue when it comes to Zap Surveys, in my experience.

They do have a support email address, but in my experience, they rarely reply.

At some point, I lost access to my account when I got a new phone and had forgotten my password. I then wanted to reset my password, but that function did not work.

Therefore, I tried contacting their support to get access to my account again and to let them know the reset password function did not work.

However, I never heard back from them, and it has been several years at the time of updating this review. Since then, I have tried contacting their support again about another issue but again did not hear back from them.

This is definitely something to consider before you join and invest time there. If you should run into problems, you should not expect any help, and this is a huge minus, in my opinion.

Final verdict

Zap Surveys app has some potential, but I am not impressed by it. It is, however, legit and you can potentially earn on it.

But it is definitely not a good option for all.

So, let's finish this review by summing up the pros and cons so you can get a better overview before you decide if you should download it or not.

pros

Pros:

  • Easy to use
  • Decent joining bonus
cons

Cons:

  • Limited earning opportunities
  • Has a fairly high payout threshold
  • Does not have a lot of info available until after you join
  • Terrible support

As you can see, the app has both some good and not-so-good sides.

Personally, I prefer taking surveys through other sites, as there are many better survey sites that offer more opportunities and lower payout thresholds.

And Zap Surveys is just too risky, in my opinion, as they have terrible support so if you should ever have any issues, you can end up losing your earnings as I did.

Therefore, it is NOT a survey site I recommend. There just are many better options (you can click the link below to see some of the best).

If you have any questions about Zap Surveys, any comments, or any experiences with it yourself you would like to share, feel free to leave a comment below. I would love to hear from you and hear about your experiences as well.

0 thoughts on “Zap Surveys Review – Legit and Worth It? (Full Details)”

  1. Thanks for the review of Zap Surveys. I have used some of these sites before and Survey Savvy still keep sending me surveys.

    I don’t like how the payouts are very low for Zap Surveys. I live in Malaysia, is that geo-restricted with this company? If I used my VPN would I be able to “trick” them into thinking I’m in another country?

    I quite like the idea of a survey site in an app. I’m out quite a lot so I could work away on my android phone.

    Reply
    • Hi Craig,

      Zap surveys is only an app so I it will probably automatically register which country you use your phone in. I do not know if you can use a vpn on your phone to hide that. Juts be aware that survey companies of course do not want people to hide their location with a VPN, so many of them has high security around this and will block you, if you try to use one. 

      But you can sign up for Zap Surveys no matter where you live. I do not think you will have many opportunities in Malaysia through this app though. But there are several other survey sites with apps, and in my opinion many of them are a lot better as well. 

      All the best,
      Mikael

      Reply
  2. The problem is zap surveys took out close to $12 out of my account,and there’s no where to contact them. I would like to know why they took that out of my account and how do I get them to put that back into my account?

    Reply
    • Hi Catherine,

      That does not sound good – you mean they took money out of your Zap account and not your PayPal right? Anyways, you definitely need an explanation for that as it seems strange.

      Zap Surveys is owned by a company called Apps That Pay. If you go to that website Appsthatpay.co (the ending is .co NOT .com), you can find a way to contact them. If you scroll all the way to the bottom of the site, there is a link to a contact form in the footer. Try to write them and ask what is going on.

      Feel free to keep me updated how it goes, as I would love to hear what is going on, and include potential bad or good experiences in my review.

      All the best,
      Mikael

      Reply
  3. Do not waste your time on this app. When you go to cash out they will tell you that you have fraudulent activity on your account and will not be paid out but cannot provide you with details. So many bad reviews on this app.

    Reply
    • Thanks for your comment Brydie. Sorry to hear about your experience but thanks for sharing your warning. I am also not a big fan of Zap Surveys, but luckily have not lost money there. There are many survey options that are legit and that give better opportunities, so I can only recommend trying some of those instead.

      All the best,
      Mikael

      Reply
  4. I cashout out my first payment today but I still didn’t recieve it yet??‍♂️ Can I have some explanation and yes I do have a PayPal account the money was sent there but I didn’t recieve it.

    Reply
    • Hi Ty,

      Great to hear you reached the payout threshold. Often it takes a few days for the money to be in your PayPal acccount. So I would give it another 3-4 days, and if you still have not received them, try to contact Zap surveys support.

      All the best,
      Mikael

      Reply
        • Hi Azucena,

          I have waited a long time to earn money on Zap Surveys and it goes very slow. That is why it is an app I do not really recommend, as it in my opinion does not have very good opportunities. As you can see from some of the other comments here on this site, there are also several people explaining that they have problems even getting their money.

          It is true that you can get the money into your PayPal account. But if you like that option, there are many survey opportunities that are better.

          Hope this helps, and let me know if you have any other questions.

          All the best,
          Mikael

          Reply
      • Hi Mikael,

        do you have any way to contact ZAP SURVEYS. AS THEY ARE NOT REPLYING ME ON CHAT and email AND ALSO BLOCKED ME ON FACEBOOK.I HAVE $200 pending with them.
        OR do you have any survey sites where tapresearch is available and have good reviews.

        Reply
        • Hi Alix,

          I do unfortunately not have any other way to contact Zap Surveys. In general it seems like they are very hard to get a hold of. I have unfortunately heard this from many people.

          I know many sites that are better than Zap Surveys. You can check out my list of the top paying survey sites – several of these offer tapresearch surveys. For example one of my top recommendations PrizeRebel offers this.

          Hope this helps, and also hope that you will manage to get your money from Zap Surveys at some point.

          Mikael

          Reply
    • I’m having the same issue. I attempted to cash out my first payment to my Paypal account and noticed that the email address they had for my paypal account was NOT my email. I changed it to my correct email and attempted to cashout but it appeared to ignor my instructions and send end the erroneous account. I then attempted to reset my password to track what was going on but all it did then is open an entirely new account under my email address. I’m wondering if the entire thing is not a big scam. Im filing a complaint with Apple and Paypal today. Zap Surveys does not appear to have a way to easily contact anyone to process complaints or answer questions.

      Reply
      • Hi Dave,

        Sorry to hear about that. It seems like many people have problems with Zap surveys. Will make sure to write this into my review soon to warn others. Thank you very much for stopping by and sharing your experience so others can hear what to be aware of, when it comes to Zap Surveys.

        All the best,
        Mikael

        Reply
      • Sorry to hear that Dave. Seems like a lot of people are having problems with Zap Surveys. Hope you will get your money.

        All the best,
        Mikael

        Reply
  5. Hi, once a peanut survey is complete, I do not know how to get back to the home page,there is no option back to home page, please help me

    Reply
    • Hi Raji,

      Sounds like there might be a glitch in the app. I have recently also had glitches in the app, and in general, Zap surveys is not a survey option I think is very good, and there are quite a lot of better sites that also have peanut lab (for example PrizeRebel). But to fix the issue in your Zap account, I would suggest you to contact the offical support of Zap surveys – maybe they will be able to help you out.

      Let me know if you have any other questions.

      All the best,
      Mikael

      Reply

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