TestMate Review – Legit? (What You NEED to Know)

TestMate Rating


TestMate is not a bad usability testing platform to earn from. If you are eligible to join, you should try to sign up. However, before you do, you must adjust your expectations accordingly.

If you like the idea of getting paid to share your opinions on websites, apps, and digital products, TestMate might sound like a good opportunity. The platform claims to pay you for testing different websites and giving honest feedback.

But before you sign up, it’s important to understand exactly how it works and whether it’s truly worth your time.

In this TestMate review, we will take a closer look at what it offers, how you can earn, and what you should be aware of before joining. That way, you’ll know exactly what you are getting into.

So, let’s go ahead and dive in, shall we?

What is TestMate, and what does it offer?

TestMate is a usability testing platform based in Australia. It connects companies that want real user feedback with testers who are willing to try their websites or apps and share their experiences.

In short, TestMate lets you earn money by helping companies improve their websites. And yes, it is indeed legit since you can really earn from the opportunities it offers.

But to find out if it is worth it, you must first understand how it works. To do so, we have to examine the earning opportunity it offers, so you will have a clear idea of how much time and effort are needed to earn from it.

So, here’s how to earn from TestMate.

The earning opportunity – Usability tests

The main way to earn from TestMate is by participating in usability tests. The website doesn’t have a member dashboard you can log in to, so everything will be done via email.

how to earn from testmate
You must participate in usability tests to earn rewards.

After signing up, you’ll need to complete a short sample test. This step is required for all new testers. It helps TestMate see if you can clearly explain your thoughts while navigating a website. If you pass, you’ll start receiving real test invites.

TestMate sends invites directly to your email whenever there’s a test that matches your profile. How often you get invites will depend on your demographics and location. Some testers receive several per week, while others only get a few each month. That’s just how this kind of site works.

Each test usually takes 10 to 20 minutes to finish. Usually, the usability test will ask you to complete a few simple tasks on a website or app while recording your screen and voice. As a tester, the goal is to describe what you see, what confuses you, and what you like or dislike, which is why expounding on your thoughts clearly is very important.

That’s how you get approved faster and invited to more tests later on.

Once you’re done, just upload your recording and the site’s team will review your submission to make sure it meets their quality standards. If everything looks good, your test will be approved, and you’ll get paid for it.

Later, I will discuss how you will get paid. It’s a fairly straightforward way to earn, but it requires you to work in a quiet room. So, make sure you have one before you even attempt to join this site.

Recommended: Check Out the Best User Testing Sites

How do you get paid?

What’s great about TestMate is that it uses a convenient payout method like PayPal, so you will receive your earnings conveniently.

payout method of testmate
You can withdraw your earnings via PayPal.

You’ll have to indicate your PayPal address during registration (more on this later). Once your test is reviewed and approved, the payment will be sent directly to your PayPal account, usually within a few days.

There’s no minimum payout threshold since payments are made per test. That means you don’t need to accumulate earnings before you can withdraw, which is a very convenient system, in my opinion.

If you are interested in more sites that use a convenient payout method, I suggest you also check out the top sites that pay via PayPal.

How much money can you make?

TestMate pays you per test you complete, so your earnings will depend entirely on how many test invites you receive and qualify for.

Most tests pay around $10 to $15 AUD (roughly $7 to $10 USD) for 10 to 20 minutes of work. That’s a decent rate for the time spent, in my opinion.

However, there’s one big catch: you won’t always have tests available. If you live in the US, you’ll likely get more test invitations than users from other regions since many of TestMate’s clients are English-speaking companies.

Still, the number of available tests can vary a lot from week to week. So, while the pay per test is fair, you shouldn’t expect a stable income from TestMate. It’s best viewed as a side hustle that lets you earn a bit of extra cash whenever tests are available, which is why I would say its earning potential is not that great.

Can you use it on mobile?

As mentioned earlier, the platform doesn’t have a member dashboard you can log in to, but you will still be able to use your mobile device, especially when you are asked to work on a usability test that involves a mobile app. For these instances, you’ll definitely have to use your phone to earn.

Now, it’s up to you if you want to accept usability tests for mobile apps (more on this later). So, to answer the question above, YES, you can, but not all the time.

Who can join TestMate?

As mentioned earlier, TestMate is a company based in Australia, so it is naturally available to Australian residents. However, the platform also has a US version, so if you live in the US, you can also sign up as a tester.

how to join testmate
The first step to becoming a member is to fill out the application form.

The registration process is relatively easy. You fill out the sign-up form, where you’ll be asked to provide basic details like your name, email, country, and a few questions about your device and experience level.

This is the part where you can indicate the type of usability tests you are willing to conduct. Once you’ve filled out the form, you’ll receive instructions for a short sample test. This is where you’ll need to record your screen and voice while completing a few simple tasks on a website.

The goal is to show that you can speak clearly and describe your thoughts naturally. After you submit your sample test, the TestMate team will review it. If your feedback meets their quality standards, you’ll be approved and added to their tester pool. This usually takes a few days.

When you’re approved, you’ll start getting email invitations for real tests. Each invite will include the test description, estimated time, and the amount you will earn. You can accept or decline the test depending on your availability.

Can you get support?

The website doesn’t have a Help or FAQ section, but you can check out if you have questions regarding the earning opportunity it offers. So, you’ll have to contact the support team for any concerns. You can do so by filling out the contact form provided by the website.

They do reply to your inquiries as best they can. I know because I have been in contact with them, and every time they got back to me fairly quickly and were quite helpful.

But if your concern is regarding the current testing opportunity you are working on, then you must reply to the email that was sent to you. TestMate will be able to track your concerns more easily if you do this.

Overall, I would say it does provide the minimum required support to its members since it offers a convenient way for you to ask for help. I just wish it had a Help or even an FAQ section you can check out, to reduce the instances of having to contact support.

Final Verdict

TestMate is a legit usability testing platform that lets you earn by testing websites and apps. It has a few good features, but it also has certain limitations you need to know.

To help you with your decision, I have summarized its pros and cons, so you can see a clear overview of what it offers.

pros

Pros:

  • Offers decent pay per test
  • Uses PayPal as a payout option
  • No payout threshold
cons

Cons:

  • Limited earning opportunities
  • Doesn’t have an FAQ or Help page you can check out

In my opinion, TestMate is not a bad usability testing platform to earn from. If you are eligible to join, you should try to sign up. However, before you do, you must adjust your expectations accordingly.

Even though it pays a decent amount per test, you still won’t be able to earn a lot from it because of the limited earning opportunities available. If you are okay with that, then you can definitely sign up as a member.

But if your goal is to find a website or app you can regularly earn from, then I suggest you check out the top survey and GPT sites in your country instead. The sites and apps on this list all have good earning potential, so you can quickly earn a decent amount regularly.

Plus, you will definitely find a site or app you can join regardless of where you live.

If you have any comments, questions, or experiences with TestMate, I would love to hear from you in the comments below.

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