Toluna Influencers is a survey site that claims you can have your voice heard and get paid at the same time by joining.
But is Toluna legit and a great way to earn, or is it a scam you should stay away from?
I have been a member of Toluna for More than 8 years and have tested it thoroughly. And let me just reveal right away that it is legit and a real site where you can actually earn, and I have been paid by it many times myself (you can also see payment proof below).
However, this does not mean it is necessarily the right option for you.
So, if you want to know exactly what the site is about, if it can make you money, and if it is worth your time, keep reading.
In this 2026 Toluna Influencers review, I will give you an inside look, show all the details, and show exactly what you can expect so you can judge for yourself if it is the right option for you or not.
What is Toluna Influencers, and what does it offer?
This survey panel used to be called Toluna. In 2018, however, it changed its name, so now the official name is Toluna Influencers, and you can find it on Toluna.com.
You might hear either name used, and many people still just call it Toluna – both names are, however, referring to the same survey site.
It is, first of all, a survey site where you can get paid to take online surveys, and it has existed for many years.
In addition to paid surveys, the site offers several other ways you can earn a bit extra, but online surveys are the main earning method.
Below, I will go over all the ways you can earn as a member of Toluna Influencers so you know exactly what to expect.
And if you are wondering if Toluna Influencers is real or fake, then let me just reveal right away that it is a legit and safe survey site, and I have been paid by it many times myself, as I will show you proof later in this review.
This does, however, not mean it will necessarily be the right option for you. Therefore, I will go over everything you need to know in the review below so you can see and judge for yourself.
I have recorded a video below where I give you an inside look and show exactly how to use Toluna. You can also read all the details below the video:
Click to Check Out Toluna Influencers for Yourself
Option 1 – Toluna Surveys
Surveys are the main way to make money on Toluna. There is a good amount of surveys, and mostly you will have access to at least 5-15 a week, but sometimes also more than that.
However, the number of surveys you will get will vary a lot from country to country.
If you do not qualify for a survey (which, in my experience, does not happen as often on Toluna Influencers as on some other survey sites), you will still get 200 points for having attempted the survey in most cases (again, this can vary from country to country).
It is a good idea to log in to the site regularly and check if there are any available surveys for you, as you, in general, will not receive emails when there are new ones.
You will, once in a while, receive an email when there is a new survey, but most often, it is an extra survey that you cannot necessarily see on the platform. If you receive one of these email invitations, it is best to take the survey as soon as possible, as surveys like this often fill up quickly, and often only a limited number of survey takers are needed.
But mostly, you will not get email invitations when there are new Toluna surveys available. So, to get the most out of the site, it is good to log in regularly.
The surveys on Toluna do, in general, pay pretty well in relation to the time spent compared to other survey sites. However, how well they pay in relation to your time varies greatly from country to country.
But you can always see before starting a survey how much you will get and how long it will take, and then decide whether you want to take the survey or not.
A great thing Toluna made available when it revamped the whole platform was to also make it possible to filter surveys, so it is now easier to find short or longer surveys, depending on your preferences.
Also, when you first join, you can fill out some small profile surveys. They will give you some nice rewards from the beginning, and at the same time, they will help you be matched to more surveys, so these are definitely a great idea to fill out and a good way to earn right away.
Just be aware that you will not qualify for all surveys. I know this can be frustrating, and it is one of the complaints I have heard about Toluna. But it will happen on all survey sites and also on Toluna.
However, having filled out your profile will make you more likely to qualify for the surveys you are offered, so it is definitely a good idea to start by filling those out as soon as you join.
Option 2 – Sponsored Polls
Sponsored polls are polls about a certain topic that you can get 15 points to answer. They are also called quick polls.
Once you log in, you can see if there are any available in the “Sponsored Polls” section through the menu.
These quick polls give very small rewards but also only take about 10 seconds to do, and they can even be quite interesting to participate in, as you can also see a statistic about other members’ answers once you have answered.
Sometimes, you will find several of these available, and other times, it will be hard to find any.
One thing I have found is that it often seems like more of these quick polls are available through the mobile app (more about this later), so if you like the polls, this can be worth checking out.
Option 3 – Content Creation/Forum
Toluna is not only a survey site but is also trying to be a community where members can create content and interact.
The way this works has, however, changed quite a lot since I first started using Toluna. You used to be able to create or participate in what was called polls, topic discussions, or battles.
You used to be able to potentially earn points by participating. These options have been removed during one of the big updates Toluna has gone through.
Now, you can instead find a forum inside Toluna where you can share your thoughts and discuss with other members.
However, you will no longer be able to earn points by doing this, so you should only use this option if you wish to interact with other members. Toluna itself explains that it wants people to participate because they want to post and share content in the community.
As of updating this review, there is not a lot of activity in the forum, but this might change, and it can also vary from country to country.
However, if you mainly are on Toluna Influencers to earn, then the forum option is not the best use of time, in my opinion.
But sometimes contests are announced in the forum section, so it can still be worth keeping an eye on – but more about the contest options next.
Option 4 – Contests
Toluna Influencers sometimes offer contests.
It can, for example, be a contest to post a photo about a certain topic where a winner is selected, a quick quiz, or other kinds of contests.
They can run for a few days or up to a month, and can give you some nice extra cash in your account.
Once you have logged in, you can see the newest announcements and see if there are currently any new contests. Or you can find announcements about it in the forum section.
The exact number of contests depends on the country you live in – some have daily contests, some weekly, and some monthly.
According to Toluna itself, you can also find contests on the official Toluna Facebook page or their other social media platforms.
However, I have personally not seen any contests there for a long time, and they are, in general, not very active on social media and have not posted anything there for several years at the time of updating this review, so that is not the best place to find the contests, in my experience.
Option 5 – Daily Game (Toluna Wheel and more)
There is a daily game on Toluna Influencers called the Toluna Fortune Wheel.
Here, you get a daily chance to win some extra points by spinning the wheel.
It only takes a few seconds to do, so if you are on the platform, it is worth just trying your luck.
I do not know statistically how great your chances are of winning, but I can say that it is definitely not impossible to win. I know that, as I have won rewards there myself. 🙂
Not huge rewards you will get, but some extra free points by just spinning a wheel is still not bad.
You can find Toluna Wheel of Fortune through the main menu. It is great to see they have now placed it here, as it was a bit tricky to find it, but it is not very easy to spot as soon as you log in.
In addition to the Toluna Wheel, there are also other small games you can play at times. The exact availability of these games depends on the country you live in.
Some of the games will reward you with points if you win, and others will just be for fun. But they are all free to participate in.
These games are easy to find, as there is a table in the menu for them.
Option 6 – The Toluna Blog
Toluna has an official blog that can be quite interesting to follow if you are a member of the site. You used to be able to find a link for this at the bottom of the website. However, you now have to be a member to see it, and can then find it in the “Community” section.
It is not a way to earn, but it sometimes shares news, and this is also where you can sometimes see new contests, previous winners, new additions to the platform, etc., and see more details about all these things.
However, it is not as active as it used to be, in my experience. And in the country where I live, new content is not published very often.
But considering Toluna Community has a separate section for each country it is available in, this will likely vary from country to country.
So, it can still be a good idea to check out the blog once in a while to keep updated about what is happening on the platform.
As mentioned, there is a blog for each country where Toluna is available, so you will only get information on the blog that is relevant and available to you and in your local language.
Click to Check Out Toluna Influencers for Yourself
How does Toluna pay you?
Earning opportunities on a survey site are not the only important factor. It is also very important how you will get paid.
On Toluna Influencers, you will earn points for every survey you do. These points can be exchanged for cash for your PayPal account, different vouchers, or products.
The exact gift cards and products you can get will depend on the country you live in.
In some countries, you can now also get paid in Bitcoin, but so far, this is only available in very few countries.
As you are earning points and not cash, it can be a bit confusing to figure out exactly how much you get for participating in a survey.
But once you have calculated it, you will know in the future what the points correspond to in your currency. I have calculated that in dollars, $1 is approximately 3000 points.
This can vary depending on your country and your currency, so it is a good idea to calculate for yourself as well.
Most surveys will give you between 2000-6000 points. Once you have done a survey, you will not be able to see the points in your account immediately. You can usually see them the day after, as the result and participation need to be confirmed before you get your points.
How many points you need to get a payout depends on the country you live in. But usually, it will be around $7-$10, which is a fairly low payout threshold, and it will not take too long to reach with the number of surveys you can find on Toluna.
After you have requested a payout, it can take 3 weeks before you get the reward, depending on your chosen reward. This used to be up to 8 weeks, so great they have improved this, in my opinion.
If you choose a product that needs to be shipped, it will, of course, take longer than cash through PayPal.
Personally, I have been paid by the platform many times. One of the times, I decided to record a video with Toluna payment proof, and you can see this video below:
So it is definitely possible to get paid through Toluna – like, with any other survey site, you just need to do it with the right expectations and know it will not make you rich.
Be aware that the points you earn on Toluna Influencers can expire.
12 months after you have earned points, they will expire and disappear from your account if you have not used them.
12 months is a pretty long time, and most people will probably also want to cash out as soon as possible. But if you like to gather as many as possible before cashing out, just remember not to wait too long.
How much money can you make?
It is fairly easy to make enough for a payout or a reward on Toluna. But how quickly you can do it, of course, depends on how often you do surveys, the country you live in, and if you use some of the other ways to earn points on the site.
From where I live, I have calculated that usually, you will spend around 10-15 min. for a survey that gives you 4000 points. That is ok for a survey site. At the same time, the surveys are often about interesting topics where it is great to have your opinion heard.
You can also create content on Toluna yourself and get extra points for this. If you manage to make content that will get you a reward, it can be a pretty fast way to make a bit extra, as the polls and questions you can create take very little time to do.
But you will not know before you do it if you will get rewarded. It will give you between 100-1000 points – so if you do use this option, be sure to create something interesting for people to participate in.
You can also make extra points by inviting friends to join Toluna Influencers. Once you are logged in, you can see some buttons under your username, where you can share a link with your friends through social media or email. You will, however, only get 500 points (around 15 cents) for each friend that joins, so this is not a way to make very many points.
Overall, Toluna Influencers can definitely make you some nice extra money on the side to pay for some bills, treat yourself with some extra luxury, or treat someone you care about.
Just remember, like with any other survey site, you should not calculate an hourly pay and then see if it is worth joining.
Doing surveys will not give you a full-time income online or make you rich – that also goes for Toluna. But it can be a great and easy way to earn some nice extra money, and at the same time have your opinion heard.
Click to Check Out Toluna Influencers for Yourself
Can you take Toluna surveys on mobile?
If you like to make a bit of money on the go, it is great to join survey sites with a mobile app or that are at least mobile-friendly.
Toluna is one of the sites with an app, and you can download the Toluna app for Android or iPhone.
It is fairly easy to use, but if you want to use it, I would recommend first signing up on the website, getting familiar with the options here, and then starting to use the app.
In my opinion, the website still gives the best overview and experience, but the app is great and easy to use, and can be a great addition and a quick way to check up on the options on the site during the day.
Can you get support?
How good the support a company has often tells a lot about that company.
If you should need any help or technical support, I know from personal experience that Toluna’s support is quick to get back to you. That tells a lot about the trustworthiness of a site.
However, this will be different from country to country, as they have different support staff in each country that can help you out in your local language. So it might be different in your country. And from the feedback I have heard from visitors on my website from some countries, it can be quite slow in certain places.
If you have more general questions, Toluna Influencers also has an FAQ section that is pretty thorough and gives answers to a lot of questions. So that is a good place to start and the fastest way to get help.
You are, of course, also very welcome to leave a comment for me below this review if you want any tips.
I can give you many tips as a user, but in some cases, you might need some support from the official site, and then it is good to know that this is possible.
Who can join Toluna Influencers?
Toluna Influencers is available in more than 60 countries, and the national language in most cases as well. The Toluna app and the blog are also available in most languages. This makes it a very user-friendly site.
The rewards and the number of points in relation to time can vary from country to country.
I really like that Toluna has specific sites for so many countries. Contrary to many other paid survey sites that mostly have opportunities for English-speaking countries, Toluna has a lot more countries.
You can, of course, find good opportunities on Toluna Influencers in the US, Canada, Australia, and the UK, but also really good opportunities in countries like India, Singapore, Malaysia, Denmark, Sweden, Belgium, Japan, New Zealand, Russia, UAE, South Africa, Hong Kong, China, and many more countries.
I cannot list all the countries where it is available here, but I just wanted to give you an idea about how many different parts of the world it is available in. This is one of the big advantages of Toluna, and it is not only available in many countries but also offers a good amount of surveys in most countries.
In most countries, you can sign up when you are 14 years or older, but this can also vary from country to country, depending on the local laws.
Be aware that if you are under 18 years old, any rewards might have to be paid out to a guardian or parent – again, this depends on your specific country, but on Toluna's website for your country, you can find the exact rules for your country.
Just be aware that you will not be able to do surveys if you are in a country other than where you signed up, so you cannot do surveys while traveling.
Final Verdict
Toluna Influencers is definitely legit – I know this as I have been paid by it many times myself.
This does, however, not mean it will be the right site for you. So let's finish this review by summing up the pros and cons so you can get a better overview before deciding to join or not:
Pros:
- Good amount of available surveys
- Easy to use
- Pays through PayPal
- Available in many countries and in the local language
- Great app that makes it easy to earn from anywhere
Cons:
- A bit slow to pay out in some countries
- Support is a bit slow in some countries
Overall, I really like Toluna Influencers, and it has many good opportunities, and it can definitely be a way to earn some extra cash or rewards.
It is, however, a bit slow to pay out in some countries once you reach the payout threshold. But if you start using Toluna regularly, you will also be able to request payments regularly. And then you will often get the money into your account, and then you will not notice the wait anyway.
So overall, Toluna is a good and reliable paid survey site; it has many opportunities, is easy to use, and is definitely legit and safe, and I have benefited a lot from being a member myself. So, definitely one of the survey panels I recommend joining.
How do you join Toluna Influencers?
It is very easy to sign up for Toluna Influencers. You can just click the link below, choose your country, and that will take you to the site, where you have to fill out some basic registration info (it takes less than 1 minute).
Once you have signed up, you will receive an email confirmation. Be sure to open this and click the link in the email to confirm your account. Once this is done, you can start doing surveys.
If you have any experience with Toluna Influencers yourself, feel free to share your experiences below. It would be great to have other Toluna reviews from other users below this review as well, and hear about your experiences in your specific country.
If you have any comments or questions, feel free to leave a comment below, and I will get back to you as soon as possible.
Very informative. Thanks for the info.
You are welcome. Glad you found the info useful.
Mikael
Hi Guys , Can any one help me out if any one get paid by this Tulana surveys
thanks.
Hi Bekele,
What is your question? I have been paid by Toluna several times.
Mikael
Is it available in Kenya
No, Toluna is not available in Kenya.
You can instead check out this list of worldwide survey sites – you can join all the sites on this list from Kenya.
Hi Mikael,
Just checking out your web site. I had no idea one could make money from doing surveys! With your wonderful organization of your posts, I found it easy to check out all of the different companies that you recommend. I am saving this to my favorites and will be checking it out more later when I have more time.
Glad to hear you find my website useful Clyde. Thanks for letting me know.
Mikael
I like the fact that even if you fail the screen surveys, you still get rewarded some points. Other survey sites, do not give you anything for all that precious time that you spent.
Toluna is a different survey site than from what I normally see. I like the contest part and that one can engage in a community environment.
Though I must admit that waiting for 8 weeks to get paid is a bummer. Nevertheless, it is free to join.
I will be giving it a go. Sounds like fun.
Thanks a lot
Regards
Roopesh
Thanks for sharing your thoughts Roopesh.
Yes it is definitely a plus that you get some points even if you end up not qualifying for a survey.
Enjoy it, and let me know if you get any questions, and also feel free to update me on how you find Toluna.
Mikael
Hi what an impressive looking website you have here, i particularly like the star rating system you have in place,Makes it easier for sorting through the surveys.Toluna uk is now in my bookmark bar, and I am certainly going to be giving them a go! I am part of another online survey site but they email me all the time!
Glad to hear you like my site and find it useful Stuart.
Yes some survey sites sends a lot of emails. It can be nice if it is because they are sending emails about available surveys which it often is, but a few are also sending emails for other reasons. But almost all of the legit sites have an option to choose how often you want emails.
Hope you enjoy Toluna UK if you decide to enjoy. And feel free to give me an update how you like the site. Would be great to hear.
Thanks,
Mikael
Hi, I have signed up with Toluna before to do online surveys. Personally, I think some of the survey entry requirements are a bit targeted, as I continuously got rejected for few surveys. For some of the long surveys (1.5hr) that I did, the session will be terminated if I left it for more than 30min to do something else. I know that I have no one to be blamed. If I can have more time to do Toluna,I believe it is a good way to gain some knowledge while earning some good rewards
Thanks for your comment.
It is true that you wll not qualify for all the Toluna surveys. Sometimes they are looking for a specific audience, which is the case for all survey sites. I do however find that I in general qualify more often on Toluna than on some other sites.
Interesting that you have done surveys that are so long. I have never tried surveys that are 1.5 hours long on Toluna or on any other site. I think the longest that I have ever been offered is maximum 40 minutes. But personally I prefer the ones that are maximum 15 minutes which luckily are the majority.
Mikael
I just found out about Toluna from your article, and it looks interesting. You have reviewed it objectively, the advantages and the disadvantages. Thank you for sharing. This is a useful and informative post for people new to making money online. What is the best survey website to get income in your opinion?
Thanks for your comment.
Which survey sites are the best depends where in the world you live. On my top 10 list, you can get an overview of the best sites and see which countries they are available in.
Just please remember that surveys can be great to earn a bit of extra cash, but do not expect to be able to make a living from it. Then you will just be dissapointed.
Mikael
Thank you for your very honest review. I’m always skeptical of survey sites because I feel like it’s not a worthwhile way to make money online, especially when there are a lot of misleading marketing on how much money you could make filling out surveys.
Like you said, these places are good for making a little extra cash, but you won’t be able to live off of it. Most people want the straight bottom line for these places–how much can I make in an hour?
I like that this site is user-friendly and has extra features like content creation. It’s on my short list for recommendable survey sites.
Thanks for you comment Maxwell.
It is very difficult to give a straigth answer to how much you can make in an hour. There are so many variables to that. But if you are aiming for a high hourly pay, surveys will not give you that. You should not do it, if this is your goal. But it can give some nice extra money on the side, and there are also other reasons to do surveys. So if you start surveys with those expectations, it will be great, but if you start doing it to make a high hourly salary, you will be dissapointed.
Hope this helps a bit, even though I cannot give a more straight answer than that.
Mikael
Hi!
In this day and age, it’s too easy to get caught up in online scams. Some are so elaborate that you can’t tell they’re a scam until it’s too late.
I had never heard of Toluna until now, but that’s the reason that I’m glad sites like yours exist! Keep on keeping people safe out there!
Thanks Mitchell. Glad you find my website useful
Mikael
Hello Mikael, thank you so much for your honest review on Toluna! We really appreciate you taking the time to clearly lay out your thoughts on our company. If you ever have any questions or further feedback please feel free to contact us directly.
Thanks for stopping by and looking at my review and feedback. Great that you are willing to look at the feedback you are getting online.
Mikael
Hi, I signed up to Toluna UK a few months ago; I don’t get points when I attempt but don’t qualify for a survey; I just get entries to the quarterly sweepstake.
On the plus side, when I have claimed rewards (which I have done a few times now), they usually actually come within 2-4 weeks; I haven’t yet had to wait the full 8 weeks!
Thanks for your feedback Su. Interesting to hear that you get entries into the sweepstake when not qualifying. Have you kept an eye on your account after having not qualified for a survey? Because it is not something that it says after you do not qaulify. I have just noticed that usually around a couple of hundreds points go into my account when I do not qualify.
But very great to hear that you only have to wait 2-4 weeks to receive your rewards. Maybe Toluna is slowly improving on this and will start to make it faster. That would be great:-)
All the best,
Mikael
Hi Mikael,
Thanks for useful inbformation. I want to register but can’t find Kazakhstan on the kist of countries. Does it mean not available for Kazakhstan?
Hi Sandu,
Yes it your country is not on the list, Toluna is not available there. But you can try some of the sites that allow members from all countries like for example ClixSense
All the best,
Mikael
Hi. I am Dhairaz from Malaysia. I ‘ve joined Toluna and answer a few surveys. I also joined clixsense from your email. My question is can I answer the survey (I think from Toluna) in clixsense. Tq
Hi Dhairaz,
Not sure I completely understand your question. Do you mean if you can take some of the same surveys Toluna offers through ClixSense? I have not myself seen any of Toluna’s surveys offered through ClixSense, but maybe you have seen some?
Mikael
Why do I always get an error message when clicking surveys in Toluna?
Hi Myrtle,
What kind of error message do you get? Maybe I can give you answer, if I know this.
It is also possible for you to write Toluna’s support directly depending on the kind of error you get.
Mikael
The moment I click the survey, it says “You have accessed this page in error. Please feel free to take another survey or participate in polls and discussions to earn bonus points.”
If it keeps saying this, it does sound a bit strange. Could sound like maybe there is an issue with your IP or something like that. I would suggest you to contact the Toluna support and have them take a look at your account, so you can find out what is going on.
And feel free to keep me updated how it works out. Would be great to know.
Mikael
I joined Toluna today from India. It pays lows and hence the bad rating, but most sites mention that the number of surveys are more. Lets see..
Hope you will like Toluna and find a good amount of surveys there Rohit. Feel free to come back and keep me updated about how it goes. Would be great to know.
Thanks,
Mikael
When I first came online to earn some extra cash, many years ago now, paid survey options were the first port of call fr most newbies – including me. I earned half decent money doing them, but there we awful downsides to them that drove me up the wall…
I was wondering if this Toluna opportunity managed to sidestep one of the most common survey downsides – the unreasonable screening out?
Basically, does Toluna kick you out of the survey for demographic reasons AFTER you have already answered 10 or so questions?
It used to drive me up the wall – the survey provider gets 10 free answers and then you get nothing…wasting several minutes in the process!!!
Hi Chris,
In my experience the qualification percentage on Toluna is higher than on many other sites. You will still not qualify for every survey, but you will find out quickly if you qualify or not. And in most cases you will even get a few points, if you do not qualify.
Mikael
“No surveys available for you at this time, please check again later ”
so how i complete surveys ? lol
Hi Alex,
There is not always surveys available. So just check again later or next day. New surveys are regularly posted. Right here around New Year there are, however, less than usual, so you might have to be a bit more patient to find them.
Hope this helps and let me know how it goes.
Mikael
Hi Ralph,
Thanks for sharing your opinion.
On more or less all survey sites there will always be surveys you do not qualify for. In my experience, I actually qualify very often on Toluna and have few screenouts compared to other sites. But this can, of course, vary depending on the country.
Anyway, I know Toluna is not a fraud. I know it can be frustrating to not qualify for surveys but that does not mean it is a fraud. I have been paid by them many times myself and know many that also have so I know they are legit and actually pay. If it is worth the time or not is then a matter of personal preferences. Paid surveys are in general a great way to earn some extra cash and have your opinion heard at the same time, but it should not be done if the goal is to make huge bucks or replace a full-time income.
It is important to do paid surveys with the right expectations and also because it can be a great way to help shape the future with feedback – that is why I always try to make it clear what to expect.
But thank you very much for sharing your experiences and taking the time to leave a comment here. I appreciate it.
Mikael
I stick to my analysis, Toluna asks question that are product specific in too much detail beyond what is necessary to determine the application of a survey. Of course demographic questions may be necessary, but Toluna goes way beyond demographics an qualifying a survey p0erson before cutting off the survey, and after having obtained useful survey information.
Plus, Toluna does no provide survey information to identify the survey if there is a complaint once it has been started. If Toluna really cared about either quality of surveyors interests, they could easily program the information to identify the survey once it was started. Clearly Toluna want to give themselves and out to cut off a survey after obtaining useful statistically significant information, rather than correct a survey problem. This is ripe for a class action lawsuit, I am sure many people have been illegally used to obtain useful information without compensation or a reasonable opportunity to correct the survey.
Fraud is the wrongful deception intended to obtain something form someone without performing their reciprocal obligations.
Frustration does not make fraud ok. Your comments support a form of conspiracy with Toluna to conceal how they fail to compensate people after obtaining useful survey information, even if a survey is incomplete.
Shame on you if you fail to acknowledge your ignorance or collusion or non-collusive protective comments of Togunas’ bad conduct in the situation
Toluna is a fraud is many instances.
I will not argue this , you can disagree, I worked ten years of the California attorney general prosecuting fraud cases.
You have a first amendment right to disagree with my factual observation. \\\
Thank you very much for the additional info Ralph.
I always appreciate when people share their own experiences and opinions on my website so people can also see other opinions and experiences. And I appreciate you taking the time to give such thorough info.
What I do not appreciate is, however, to be accused of conspiracy and do not think that is fair just because I have a different experience. I am not disagreeing with your observations as they are yours and I cannot know how they are. But they are not the same as mine and I am sharing my experiences.
I put a lot of work into writing thorough reviews that give people as much in-depth info as possible. That is also why I encourage people to share their own experiences as well to give even more detailed info to my visitors.
And I have actually received rewards from Toluna many times for taking surveys myself and I have not experienced the type of screen-outs you are mentioning. Maybe it is just different from country to country and I live in Europe. And overall I have taken thousands of online surveys from different companies and I am writing from this experience on this website.
All my reviews are written from my experience and I insist on keeping my site independent and not have the content controlled by companies. I have a few times experienced companies trying to get me to write specific things about their panel but I have always declined because I hate all the manipulated info that is online and want to keep my site free from this.
I am happy to have you share this info on my site, and if I really did work for them, I could just delete any negative comments. But I think it is important to get as many details as possible and therefore allow people to share their experiences even if they are very different from mine.
All I ask is that we keep a proper tone and do not accuse each other of things.
Anyway, thank you for sharing your opinions and for taking the time to expand on your experiences.
i would like to join
Hi Asiimwe,
You just click the join button on the page above, choose your country, and then you will be taken to the sign-up page.
Mikael
I have a bad experience with them. I live in Netherlands and I have many prblems with them. 1st I have reached more than 130000 points but can not redeem them. the redeem knop in the site does not working. I tried hard to participate in the game toluna memory but I played only once and till now it says you have already participated however It is supposed to be played everyday. in my paypal details my email address can not be saved. this is despite of having many other issues. I contacted them many times to the degree I have no interest to write anymore. Nothing is solved they even answer very late. It is true that the surveys are widely available but when you get closer to the redeem ammount you hardly get a survey and at the end you are not qualified. As you get the enough points to redeem them there will be many obstacles and I didn’t face them in other survey websites. I could easily get paid by other websites such as lifepoints, Time bucks and Euroclix. I am really disappointed with Toluna Netherlands and do not know what to do to gain my right.
Sorry to hear about your problems Vian.
Does not sounds fair that the support is not trying to help you with it. My suggestion would be to maybe try to write them through their Facebook page as well – sometimes different people manage that so maybe the support for Netherlands on FB is more helpful. Or if that does not help maybe try to write the main Toluna office internationally. As far as I know, they have different support in different languages so maybe it is just really poor support in the Netherlands and maybe it could help to make the main office aware of this.
Anyway, thanks for sharing your experiences here.
And also glad to hear you had good experiences with LifePoints, Timebucks, and Euroclix.
Mikael
Finally I could solve the redeeming problem. Today I downloaded Toluna app and through the app I could redeem the points. This is by accident came to my mind. I hope that others get benefit from my experience.
That is great to hear Vian.
Thanks for the update. It is very good to know if somebody else should end up in the same situation.
Thanks,
Mikael
Hi, wanted to find out if Toluna is available in Zambia or Zimbabwe, I travel a fair amount between these two countries. If it is available can still log in even if I am in either country.
Hi Madiha,
No, Toluna is not available in these countries. I would instead suggest you to then check out Surveytime, ClixSense, and WowApp.
Hope this helps.
Mikael
Thanks I’m glad the other countries aren’t having any issues. It’s a shame that here it’s pointless to even sign up because you will never know when they will randomly close your account. It’s a good review and much of it is true here also just it’s risky. Thanks!
Thanks Bronte. And thanks again for taking the time to share all your experiences here in the comments.
Toluna has been the worst experience I have ever had. I have never seen any products to be reviewed. I signed up for the Consumer Insight Program then they closed my account saying I had a vpn I only had the programs vpn. I got them to reopen my account and then they closed it again. They never made me aware that it was closed I emailed them bc I couldn’t sign in. So they send this vague, condescending email with no reason why your account was closed. I emailed them asking specifically why my account was closed. They couldn’t tell me. They reopened my account again and present day I just tried to sign in and I can’t. So I will assume they
Closed my account again and I will not email I will erase them from my world. I spent a lot of time and energy on Toluna and my account was perfectly fine until I was close to being paid out. I read all these reviews about survey Sites and all of them claimed Toluna was great. I totally disagree after my points accumulated the higher they got the less surveys I got until I got none at all ever. Yet I stuck with it I got the 15 points and I waited to get my consumer insight points but they closed my account a day before I would have got them. I emailed they opened it but never gave me my points. I am not a person who writes reviews or complains. I want that to be clear I am sure this may not happen to everyone but I have realized after more research that it happens a lot. I gave up I only need a few more points to cash out and I was done with them, but I never got to because once again my
Account was closed. I didn’t use it a ton, I didn’t go on other countries, I didn’t do anything at all different from the 1st day I signed up. So anyone who is thinking about survey sites I just want them to know this bc I wish I had known. I spent time on there I could have been spending on a legit site. This is the 1st time I have ever written a comment on any site ever bc I don’t do that. Toluna’s e-mail reply, once you email them asking why you can’t sign in, is insulting, vague and tells you that you are dishonest and cannot stay a member because that would cause the integrity of the community to be negatively impacted-these are their words. It’s infuriating to just not be able to sign, ask
For help and receive such an insulting vague reply. At some point I probably will post somewhere the entire email as it’s used every time the same email exact wording. Obviously if I had done anything wrong I wouldn’t be writing this ironically Toluna all 3 times could not tell me at all anything I had done wrong what’s so ever. So anyone who doesn’t or can’t sign you are not missing anything except hassle.
I am very sorry to hear about your poor experience with Toluna.
But thank you very much for taking the time to share it all with the rest of us. Can I ask you which country you live in? Because from what I have heard the support is quite different from country to country and would be nice to know where this happened.
Thanks,
Mikael
I live in the US. Part of the email response had a bunch of different things listed that you could have done wrong. When I emailed I asked them to tell me but they couldn’t. The only thing they said was it was probably a VPN but I don’t have one. The entire time I was a member I’ve used the site by the same mobile phone no changes. One thing listed is as follows “Another example would be that your account is associated with the United States, but our system detected multiple and repeated attempts to access surveys from outside the US“, this made no sense to me because I’ve only tried to do surveys they email me. I have read many people are having this same problem. Well because after it happened the 3rd time I knew what to research. It sucks too because I was an honest member and I enjoyed it. If they didn’t do this closing accounts near payouts I would recommend them to anyone because they have a nice set up and lots to do.
Thanks for the extra info.
It is very strange and must be frustrating. I have heard some other people having some problems in the US as well. But myself and others I have talked to that are using Toluna in other countries have not had problems. But definitely frustrating not to be able to get a proper answer.
I will take this into consideration when I update my reviews so I appreciate you sharing.
Thanks,
Mikael
Sorry I put my email in wrong.
Hi Mikael, I am glad to read your post on your personal experience with Toluna to be largely positive. I was initially also feeling positive about Toluna, until my recent experience in trying to redeem my points. I submitted a request to partially redeem my reward in 2nd half of April, however it was pretty slow so I contacted the support desk. They replied (very promptly) that the delivery times may vary depending on the local postal system, and ask me to give them one more week.
Today, I received an envelope from Toluna, however the postal advice stamped on the envelope says that I am supposed to pay the postage! Is that the norm with Toluna where we are expected to pay for postage?! This is unacceptable to me. I haven’t opened the envelope, because I do not wish to accept anything from Toluna, until we can get this satisfactorily resolved. Have you encountered this before and what would you do about it if encounter such a situation?
Hi Dexiang,
No, I have not experienced anything like this. I have only been paid electronically as I have chosen to get my rewards through PayPal. It takes a while to get them but have not had any problems. In general, I mostly choose electronic payment from survey sites.
If I were you, I would contact their support again to make sure what is going on.
Hope this helps.
Mikael
Just a warning that toluna.com and au.toluna.com have been down for at least two months, despite sill receiving survey invites nearly every day. At the end of every survey or screenout it’s always the “It’s not you, it’s us” error message, the sites are unreachable, emails go unanswered and there is no other way to contact them. I have been a loyal toluna member for more than 12 years and this is disgusting treatment of members.
Thanks for sharing this. Have you been able to join both the US site and the AU site?
No, just the AU, but I had to check both sites to make sure it wasn’t just me.
Both sites are up when I check them. So not really sure what is going on. But no matter what, is not good customer service not to reply to you if you have sent them a message.
Currently i facing the reward cant be claim. Keep showing transaction not exist. I try search he email or customer services but no support contact.
What country do you live in and how did you try to contact their support? And how long has it been since you contacted their support?
how to use pay pal
and how we will cash it in india
paytm and pay pal are same??
To use PayPal, you just need to create a free PayPal account. It is not the same as PayTM.
In India, Toluna pays out through PayPal as well as gift cards to, for example, Big Bazaar, Flipkart, and more, depending on your preferences.
Hope this helps.
How to use the paypal money in Malaysia??
You just need to go to PayPal and create a free account. You can then connect that account to your bank account and that way get money from PayPal into your bank account.
Company is a waste of time! At least 2 e-mails per day saying I have a survey waiting. Open the link. And it says, “can’t find your survey”. I reported that to the company. I received a reply stating my account was fixed. Very next e-mail link? Can’t find your survey. Wasted a lot of time with this company. Don’t bother.
Sorry to hear that Thomas – but thanks for sharing your experiences. Can I ask which country you live in? Because Toluna gives different opportunities for different countries and personally I qualify for more or less all surveys I get offered through Toluna.
I live in the USA.
ok. Thanks. Good to know.
Toluna is awful (at least in the U.S.). I deleted my account after a few days. They will have you spend 10-20 minutes filling out a very detailed survey and THEN say you didn’t qualify or the survey is “full.” It should not take more than a couple minutes to screen someone out of a survey. They are collecting your data for free. When I inquired about this issue, they audaciously suggested that I am to blame when it happens because either I was cheating or I wasn’t focused on the survey. I have never experienced this on any of the other legitimate survey sites I use.
Thanks for sharing your experience about this. There can be quite big differences from country to country. In Europe, I have had really good experiences with it and qualify a lot more for surveys there than I do on most other sites.
But thanks for taking the time to share. Hope you have found some other sites that suit you better instead then. There are a lot of really great options in the US.
I used the correct username and password but I could not login. I tried to change my password and did not receive the link in my email. I tried contacting the helpdesk, no reply. I have a 20 dollar processing reward and 30000 points in my account yet to redeem. What is going on? What should I do? Am I really going to waste all that time for nothing. I feel cheated and scammed and I do not deserve this. Pls help me toluna, contact me on how I can get my account back and get my payout. Hi Mikael. Do you know the issue?
I have not experienced anything like that. How long has it been since you contacted their support? because often it can take some days before they reply. Hope they will reply soon as you need their help to solve this. Let me know how it goes.
The exact same thing happened to me. I wasn’t able to sign in and emailed them. They replied stating my account was closed when I inquired further they couldn’t say why. They did reopen my account but the very next day it was closed again and further attempts to resolve the issue were ignored. I was never able to get paid out.
Sorry to hear that Bronte – are you from the US? Because I have heard several bad experiences about the support in the US but good experiences in many other countries. Unfortunately, it seems it does not quite have the same standard in all countries.
I am located in the US. I wanted to know why my account was closed but the reply only stated “your account may have been closed due to your VPN”. I explained I didn’t have or use a VPN my account was reopened but no one could explain why it was closed. I tried cashing out it didn’t work soon after my account was closed again. I wanted an answers and an explanation so I sent multiple emails all were ignored. I’d been a member for over a year no issues at all then I was able to cash out and the next day they closed my account. Coincidence? I can’t say but it seems to convenient.
Thanks for sharing this. I have heard several bad experiences with US Toluna and their support. I have personally been in contact with Toluna in many different countries because I have this website and the one that was the hardest to communicate with was US.
These types of stories like you tell are also one of the reasons Toluna is no longer in the top 10 of my recommended sites for the US.
But it is still a great option in many other countries.
There are luckily many other great options in the US.
Hello Mikael , it’s been a while . My experience as a Toluna user from Brazil since 2016 is reasonably good . I have withdrawn several times , there was even a bonus from consumer insight program which was unfortunately descontinued . . . but there is a frustration factor too : There are times when I’ve just completed a survey , it ends in “error” . Then , contacting Brazilian support they warn that users must take note of the code of the survey . Exactly , instead of the site automatically registering when we open a survey , we are responsible for being possible to track them as a precaution if for whatever reason they don’t end well . That is not a difficult thing to do , when I start a survey which is sent by e-mail , e-mails bring the codes , but if I start it from their site , I must get some kind of special skill to take sight and note of a code which shows before them .
Their replies are short and evasive about that , and I have wasted time on some surveys which they failed to credit me in spite of having completed them .
I wonder if it works just like that world wide . By the way , I wish you could help me , I’m thinking about trying to get in touch with their central support , and if needed , even report the Brazilian branch . I don’t know how to contact Toluna directly , I suppose the site is originally from France , right ?
Anyways , I consider the survey code issue such an absurd , I haven’t been a member of no panels that work the same way . If Toluna really works like that all over the world , I’ll contact them and request it to change and I hope more users do the same along with me . Thanks for reading , I hope I made myself understood in spite of my broken English .
Thanks for sharing your experiences about this.
I have not experienced those issues myself and have not heard of anyone else having those issues in other countries either. So not sure if it is just the Brazilian panel. But definitely sounds frustrating.
On the Toluna website, you can find a link to their corporate website at the bottom of the website. Maybe you can here find a way to contact their headquarters if you decide to do so.
Let me know how it goes.
Upon registration I received a notification: “Sorry, your account could not be created” Probably, Russia will not be accepted
Toluna has a specific panel for Russia so they definitely accept members from there.
But are you using VPN or any kind of other IP manipulation software? Because then that will be detected and you will not be able to sign up.
no, I don’t use it, now I’ll write to them in support
Success, dear Mikael! They allowed me to enter the site. This is the fifth GTP site on which I was able to register, although there were dozens of registrations on similar sites. Another would be to find a couple of sites. But in general, I did not earn a penny: there are no reviews available on ysense for a week, offers require investment, and tasks are suitable for a phone, but not a laptop.
On swagbucks, I was able to accumulate only 51 points: again, surveys are not suitable for me, buying goods requires investment, the only task is not paid, I could only install a chrome extension in Google. The i-say has only 45 points and there is not a single survey for work, the people of my country there complain that they get little and rarely there. In surveytime, there is also no suitable survey within the last 24 hours and no data on the referral program can be found. Well, let’s see how toluna will please. I counted on these sites, but I’m afraid it’s all a waste of time. By the way, at PTC there are no such problems when registering and working, but earnings are either insignificant or time-consuming. I’m sad
Great to hear you managed to join Toluna.
In general, there will not always be surveys available every day on survey sites. So it can take some patience to find the ones you qualify depending on your country and profile.
Also, just be aware that these sites are meant as a way to make a bit extra on the side and will not be a way to make a living online. If that is what you are after, there are other options you need to go for instead.
And yes, you are right that PTC sites allow more or less everyone to join without any restrictions. But I have yet not found a PTC site that is actually worth the time.
Unable to register with Toluna. Got message: Sorry your account could not be created.
I was using this site till 2015 during which period I had accumulated 9800 point. for personal reasons I had to discontinue. Now they are not allowing me to join.
You should contact their support about this – I am sure they can help you.
Let me know how it goes.
Thanks for your concern indeed I want to be your friend
You are welcome
Avoid this survey company if you appreciate your time! I have accounts to many similar companies and they respect my precious time. I cash out regularly because I answer honestly and they appreciate it. TOLUNA IS A TOTAL SCUM!! You cant collect 65000 points they want to give you cash because they give very few points for every survey, they screen you out 9 out of 10 times you start a survey, they screen you out even you have completed 90% of the survey, the survey stops suddenly one question before its end (!) and last but not least their points last only 14 or 16 months, and after this point you complete surveys, you earn some points and they erase the points you’ve earned because they expire! Its almost impossible to win a prize! Go elsewhere! There are many survey companies out there that respect of your time and efford!
Thanks for sharing your experiences. How good Toluna is depends a lot on the country you live in. Personally, I have been paid by it many times and can easily reach the payout threshold. In fact, I just recently recorded a video with payment proof I will publish on my YouTube channel soon.
Can I ask which country you are from?
Ya i also agree with you.. plz tell me the trusted apps and sites of survey
Which country do you live in Garima?
ALL THANKS TO OFFICIAL HACKING COMPANY FOR MAKING ME RICH WITH BLANK ATM CARD.
Hello Guys, I have been hearing about this blank atm card for a while and I never really paid any interest to it because of my doubts. Until now I discovered this hacker called Official Hacking Company . They are really good at what they are doing and they are God sent, Back to the point, I inquired about the blank atm card from them if it works or even exist they told me Yes and that its a card programmed for random money withdraws without being noticed and can also be used for free online purchases of any kind. This was shocking and I still had my doubts. Then I gave it a try and asked for the card and agreed to their terms and conditions. praying and hoping it was not a scam i used the blank card and it was successful i withdraw nothing less than £ 5,000 daily the blank card worked like a magic and now i am rich and famous in my society,i’m grateful to Official Hacking Company because he changed my story all of a sudden,The card works perfectly fine in all country. Official Hacking Company. Email: officialhackingcompany@gmail.com
website https://officialhackingcom.wixsite.com/official
blogpage https://bestplacetobuyatmcard.blogspot.com/
Can you tell us which are genuine online money making sites plz.
My whole website is about sites that are legit and which ones are not. Which country do you live in? Then I can suggest some specifically for you.
Can i ask you, which is the best survey company according to you paying more suitable!
@Dip Patel: which the best options are really depends on the country you live in?
I want to know whether Toluna influencer is available for Sri Lanka.
Thank you.
Best regards
SPJ
It is not.
What of Nigeria
Toluna is not available in Nigeria. But you can check this list of the best sites in NG.
Hello mikael,
I had bad experience with Toluna , after being loyal and log in almost everyday , take up the survey and getting paid by paypal for years and then suddenly after my latest redeem they suspend my account with the reason multiple incomplete survey which was never happen before.
Not recommended , don’t register with them , save your time and register with other survey platform.
Regards
Mohd
From Malaysia
Sorry to hear that. I cannot say why you might be blocked but one reason could be if you have given inconsistent answers to try to qualify for more surveys, if you have rushed through surveys, or if you have had a VPN activated while taking surveys.
Anyway, you can check out a list of great survey sites in Malaysia here for other sites you can use instead.
Their “Toluna Wheel” is a joke. It ALWAYS starts on “BETTER LUCK NEXT TIME” and ends on “BETTER LUCK NEXT TIME”. I have NEVER had any other result. And they are not interested in discussing it.
I have won several times from the wheel.
Thanks for the information, would you suggest this for South Africa meaning did your receive feedback that is positive for Toluna
Yes, it is a good option for South Africa.
I can’t cash out because ‘Gift is out of stock’. When do they restock? It’s been like this for weeks now I’m disappointed.
There should always be some prizes available. When specific rewards will be available again is something you have to ask their support about.
I can’t log into my account. What’s the reason?
You need to ask their support about this.
Hi Mikael,
Do you have a good email to contact customer service? I had a hard time finding where to send request for help and I have not received reply to where I did send it.
Thanks.
They have different support departments in each country. You should be able to find for your country on the website or inside the app.
Please how do I post a survey job on the Toluna Influencers? How much will they charge me per person? Or I’m to make the decision?
You need to contact their support about this.
Has anyone received cash transfer on toluna
Yes, I have been paid by them many times.
Anyone else other than Mikael been paid out?
A lot of my followers have been paid by Toluna, and people get paid by Toluna all the time. I also show payment proof in the video in the review above.
I am so glad to be part of Toluna. Thanks for the opportunity.
Glad you like it. Thanks for sharing your experiences.
Hi,
I just signed up for Toluna through your site. My Dad signed up about a week ago, but complained about survrys not coming up. I figured he had a glitch. However, I am getting the same thing. Just a moving image going round & round and round, never bringing anything up.
Ever experienced this? Is it just a matter of contacting them?
Love the details you provide in your write ups.
Thanks.
I have not experienced this. But exactly how the site works can vary from country to country. I would suggest you contact their support. Let me know how it goes.
I’m Roger Fitzsimons and when I have tried to redeem my rewards for a £20 sports direct voucher the screen just freezes.This has happened for the last few days and every time I try to raise a ticket it states unable to raise a ticket ? Please help me resolve this.
Sorry to hear that. I would suggest you try to use another device or browser and see if that helps.
I have been a member for many year with no problem, but I have notice the last several months that my points have been expired which has never happened before. Is this something new. I was on over 100,000 but now I am only on around 75,000
As I explain in the review above, points will expire 16 months after you have earned them, if you did not use them yet.
I successfully earn worth 75,000 points in a 1hr survey last February 4 2023 but until now the status is pending. any idea how long will it take to be credited to my point?
You need to contact their support about this.
Toluna in my opinion is great. The pay for each survey (at least with the demographics I had) were like 2-3 dollars per 10 min survey which is fantastic. The payout option for the flexi gift card is also great since it allows you to split up the gift card for many, many different stores. I’ve only been using it occasionally for a week and have earned 10 dollars so far (I know this is a small amount but I don’t do survey that much apart from when I watching Youtube/TV). Highly recommend this site
Thanks for sharing your experiences.
Does toluna work in countries Tanzania,and is there a way I can get paid through MasterCard
No, it does not. I have a list of sites that pay via MasterCard here.
Does Toluna work in Nigeria or any African country?
I explain in the review above which countries it is available in.
Lately I have been unable to complete any surveys not only from Toluna but from all the survey websites I am a member. Do you know the reasons? Thanks.
By the way I am from Malaysia and I would appreciate you reply to my email.
You can find an article about how to qualify for more surveys here.
And it is also improtant to join several sites to get access to more surveys. You can find a list of the best sites in Malaysia here.
Sir i want to talk to you for this toluna website topic. I’m a student sir,I m confused which site is genuine. Because so many time i will scam with me. Please help me ?? Sir
Toluna is legit. But which sites are the best for you depends on the country you live in. Where do you live?
Please pay immediately not wait till 16months I request you
Thank you
You need to contact their support if you have any issues.
I have joined Toluca for a while now, given opinions and taken surveys. How do i claim either the ash or voucher?
Once you reach the payout threshold, you can claim your chosen reward. There is a video in the review above that shows exactly how to do this.
Really disappointed with my experience with Toluna. I signed up after reading this review and was looking forward to surveys. I hadn’t finished all my profile questions and had only done 1 survey (I think I had around 66c), but decided to log off to go to bed. The next day I tried to log in and it wouldn’t let me. I contacted support and it turns out I was permanently suspended for breaching the T&C’s. I asked what I did wrong and they said they couldn’t say. It was from the same device, no VPN, I didn’t lie on any questions. Hopefully others have a better experience, but I definitely didn’t.
Sorry to hear that. I suggest you look into your connection. Sometimes you might have a VPN turned on without knowing it. Especially if you use a public network. Or if there are others in your household or with the same connection that are already registered, that might also be the reason.
Toluna used to be good but is messed up right now. They tend to block the people that you refereed . If you contact the support, they will tell you that their accounts were suspicious after conduction their investigations. How can the account of different persons that I invited over different periods be suspicious? The are shady I must say. I do not recommend them at all.
Unfortunately, many people try to cheat survey sites so they have strict security. So if people give fake info to try to qualify for more surveys, if they speed through surveys, if they use VPN, or anything like that, they will get banned, Not only from Toluna but from more or less all survey sites.
Same case for me, I tried reset password but they not sending any email to me…I’m sure i didn’t do any VPN and only finished all my profile questions. Sadly, I have no idea which part getting wrong after all.
You need to contact their support about this.
My reward redemption is always cancelled but there is no given reason why..so sad
You need to contact their support about this.
I also ran into this kind of problem where my reward redemption got “canceled” and labeled as “declined” in my Toluna application on my mobile phone. I dunno why but my paypal is verified and I waited for almost 2 weeks just to have my reward in my paypal. I know it is a legit application but it’s just a sad expectation. I also tried to contact their customer service but they just said that it is normal because of some technical issues that’s why I tried to claim it again and if another time it gets canceled again, I’ll stop using it again. I live in the Philippines by the way.
Thanks for sharing. If the support said it is a technical error, then that is likely the case. Hope you will soon get your money. Let me know how it goes.
In the meantime, you can check out the best survey sites in the PH for more sites to earn from, if you are interested.
Never give any rewards to anyone
My experience list from India
Date Giftcard Points redemption Cancelled Date
20/09/2023 flipkart 19800 22/09/2023
22/09/23 flipkart 19800 25/09/2023
25/09/2023 paytm 21000 27/09/2023
28/09/2023 amazon 20000 29/09/2023
09/10/2023 paypal 51000 not given yet
In some countries it can take 6 to 8 weeks to process the payments and they also clearly write this on the website, so no need to worry about this. I have used Toluna for years and have always been paid even though it sometimes is slow at paying. So if you have earned honestly, you will definitely also get paid.
Every time, I tried to attempt a message appeared saying:” Can you believe that we have run out of surveys, ”
I think that I would opt out of participation and advise other participants to be judicious about it
There will not always be surveys available depending on your profile and the country you live in.
How can i change language in toluna i am a new user i live in UAE i dont know arabic the whole app is showing everything in arabic i want it to be in english please advise
You need to contact their support about this.
I cashed 190000 points for £35 PayPal. Nothing there and PayPal have no issued payments to my account! It was only today so I will see.
As I explain in the review above, it can take up to 3 weeks for them to process the payment. If you have done everything honestly you do not have to worry and will definitely get paid.
Hi there. Is it normal every time I tried to attempt the survey, a message appeared saying:” Can you believe that we have run out of surveys, ” . These happens after I already redeemed my points convert to a cash. Hope someone can help me about this.
How many surveys that are available will vary from time to time. That is why it is a good idea to join several sites so you are sure you will always have surveys.
Hi Mikael,
I’m guessing you aren’t aware of the frequent scam Toluna runs of suspending accounts just after they attempt to cash out their earnings. You save up all the points to cash out a $20 Amazon card, and then they deactivate your account and don’t pay out.
A quick google search reveals dozens of people with the exact same experience, and I’ve also been removed from this site with no explanation given by their support besides vague “breach of our terms” responses.
I appreciate you’ve had success with this site in the past, but I’m absolutely positive this company is NOT TO BE TRUSTED! I use many other survey sites (e.g. PureProfile, Survey Junkie, YouGov, Octopus Group) and this is my first time encountering shady practices like these.
I appreciate a lot of the content on this site, but it sits wrong with me that a widely known scam site is being endorsed by a pretty reputable blog. I know you don’t mean any harm with this content, but readers need to be extremely wary of Toluna.
First of all, thanks for sharing your experiences and opinion. I welcome everyone to share their experiences here on my website even if they differ from mine.
As for Toluna, I have not had any bad experiences with it myself and I also know thousands of my followers enjoy using it daily. And you can also find a lot of positive reviews online and it definitely does not qualify as a scam. But it does have strict security to avoid fraud and sometimes there might be mistakes as it sounds like in your case. As I also mention in the review above, from what I have heard, it seems how good support you get depends a lot on the country you live in.
I am sorry to hear about your experience and definitely sounds like you should have received better support. I know how frustrating it can be as I have tried something similar on other sites myself. I am not sure I can do anything, but if you allow me, I can try to send them an email and ask for more info about this?
TQ for your prompt response.
I would appreciate any help.
I have close to 100,000 points (20,000 was pending for over a week!)
I had emailed.
Just.
After a frustrating few days of trying to log in to my account, finally the email arrived from Hailey Evans…
I would appreciate any support from you!
TQ!
I just replied to your other comment.
Toluna does not make its terms and conditions clear or even send an email if it suspects a member to violated its “rights and integrity”: be warned that your account may be locked and hard earned points confiscated without a clear explanation of the infringement. My advice to all who’s doing surveys on Toluna? Redeem the points as earned rather than accumulate them like me (I was accumulating so I could redeem for my niece who’s visiting me in April 2024): poof! My account locked, points confiscated! I could only email in response, stating my innocence of any infringement and asking for clarification. It has changed my view of Toluna and its integrity.
Sorry to hear that. Did you use VPN or logged in from another country while traveling or anything like that?
Hi Mikel ,I’m from Kenya can I do the Toluna survey or is it restricted to other countries?
It is not available in your country.
You can check out this list of the best international sites which are the ones you should go for.
Hi sir I am sanju, my native india but I am working with singapore last one year, actually I am tried to many survey platforms but pay out is very low, actually my mother suffer from stroke, I need so much money quickly what I will do sir please help me sir… Thanks sir
There is no magical way to make a lot of money online very fast. If you want to earn right away, you have to stick with free and easy methods, but they will not earn you a lot. If you are looking for big money, you would need to build an online business but that will take months of hard work and investment before you will see results.
If you live in Singapore, you can check out a list of the best free sites to earn right away from here.
I Want My Subscription with Toluna CANCELED IMMEDIATELY. This is the 7th time I have Had to UnSubscribed from Toluna.What Does it Take to Correctly UnSubscribed??A Letter from Jill Biden Herself??Give Me A Break,Try Answering your Messages. That Would be Quite Helpful.Not Ignoring Me For the 8th Time.Got Milk??
Sorry but I cannot help with anything like that since I am not a part of the company but have just reviewed them. Only their support can help you.
It’s almost a month and I still didn’t get my reward it says processing
As I explain in the review above, it can sometimes take up to 6 weeks.
I live in the Philippines and have used the Toluna platform for some two years or so, and up until now have found it to be a reliable site which does indeed pay, even if somewhat slowly via PayPal, which is, according to their site, supposed to be processed within 3 weeks. I redeemed my points 30 days ago and despite following this up on two prior occasions have still not received payment. I do not consider the response to my enquiries as having been particularly helpful. Instead, I have been told that their team is working round the clock to clear outstanding payments and that my patience would be appreciated. Meanwhile I am still waiting .
Hope you will get your payment soon. Keep me updated.
I’ve been with Toluna for a few years now
And this is the first time I have put in to claim £35 for the surveys I’ve completed
On the 2/11/24 I 3 weeks after this date and I have received an email apologising for not paying me
And telling me I MIGHT get paid in the next 4 weeks
This really isn’t good enough and on top of that they have the cheek to send more surveys to do
Has anybody else been treated like this ???
As I explain in the review above, it sometimes takes Toluna many weeks to process your payment, depending on where you live.
If you are looking for fast paying sites, you can check out a list of the fastest paying sites here.
Won’t they add back expired points ?They didn’t even send notification through email to users before expiring.Even though they mentioned it in terms and policies users should get a reminder about it through email.
If the points expire, they will not be added back.
I’ve been using Toluna for 6mos and really like the ability to make money in my downtime. However, for the last 2 weeks it says they have no surveys, even when I clicked a link immediately after it was sent to my email. I don’t understand why this is happening. Have you ever experienced this?
I suggest you contact their support. Maybe there is an issue with your account. Let me know how it goes.
Hi there! Could you please send me a new US third-party registration link? The one you provided earlier has expired and I can’t access it.
Th registration for the US site will only work if you are actually located in the US. All the links you can find through the registration button above should work.